My husband and I were very disappointed with Canterbury. They grounds are beautiful and they take care of service orders right away--it has a lot of potential, however, we consider our safety to be paramount to anything else. Unfortunately, most of our wedding presents and other packages were stolen by our neighbors that just moved in. These presents all together were worth thousands of dollars. We asked Canterbury to make an exception and store our packages in their front office if we were out of town (FedEx refused to hold onto them and even when packages were expensive and we were supposed to sign they'd drop it off anyway). The front office said no, so there was nothing else we could do. Also, when we told the staff at Canterbury, they refused to send out notices to all residents in our apartment building warning them of such theft and that the police have been contacted and told us there was nothing they can do or were willing to do about this even though we asked for everything to be kept annonymous. Luckily, we don't have children or else we would be moving in a split second (these neighbors also do drugs and Canterbury refuses to do anything about that too). This place is not safe and the fact the staff could care less to make residents feel safe is a huge warning sign. We are happy that we will be leaving soon.
This place is awesome. No place like it and if there is you will pay through the nose. Coming from Chicago I know all about that. Twice as much if not more for much less improvements that's for sure. Canterbury Green is a great place to live. Beautiful. And I'm quite sure the negative reviews here are just people who complain everywhere they go. Been here 3 years and no negatives to be said.
I will change my review if the issues at hand are taken care of. Pros: Rent prices are reasonable (at least to someone who transplanted from Chicago). It has been very safe. I love that all appliances are electric (no safety hazards of gas or carbon monoxide). Upon moving in, our townhouse was very clean and seemed to be well-maintained. Close to IPFW campus. CONS: Since moving in just eight months ago we have have severe pest control problems. I have to bullet point them to keep my mind organized. -We have had to call exterminators FIVE times to spray for spiders and centipedes. I am not just talking about a few here and there. I am talking about waking up every morning, coming downstairs and having to kill multiple spiders, vacuuming spiders out of every corner, ENORMOUS centipedes every day, and even having spider bites on my legs (I'm assuming because they are in my bed). I am a VERY clean person, I clean constantly to the point of driving my husband insane. -In February a pregnant raccoon was removed from my attic (on the same day I brought my newborn baby home from the hospital). That would be fine, I realize that could happen to anyone, but nobody fixed the hole where she got in in the first place. Which led to. . . -ANOTHER raccoon living in our attic. This time a maintenance man set a trap and then forgot about it until I called. They removed the the, DEAD raccoon from our attic which made my entire upstairs smell like DEATH. He then used my personal vacuum to sweep up the insulation from the dead raccoon attic. Every time I vacuumed it smelled like DEAD RACCOON. I had to go into the office and demand that they replace and/or professionally clean my vacuum, odor bomb our attic, and have professional cleaners come and clean our upstairs carpet before anything was done. Our vacuum was not professionally cleaned, but at that point I was exhausted and a had a newborn baby. -We have heard squirrels in our kitchen walls. -We have tiny bugs in our bathroom (again, I am an extremely clean person and deep-clean regularly). I have been told by an exterminator that many of our bug issues are due to excessive moisture. We are now having mold testing done. I do not feel comfortable in my own home. I do not feel comfortable letting my infant sun crawl on the floor with our spider and centipede infestation.
Ignore the negative reviews. I have been living at Canterbury Green for over a year now and I love it. I initially moved here to attend college and after comparing apartment prices and features, I finally settled with Canterbury. I live in a one bedroom apartment and I love that it comes with a washer and dryer. I found this feature extremely useful. It's so nice not having to take your laundry elsewhere to wash it. The size of the apartment was also very spacious; much larger than any of the others I had seen. Canterbury also allows up to two pets. They are extremely pet friendly. They even have a dog park! And finally, when it comes to maintenance, they are on top of their game. Each time I have submitted a service request, they came that same day. As for rent, I have heard from friends who have previously rented elsewhere, that my rent is excessively cheap. The electricity is no higher than anywhere else. I think that many of the negative reviews are made in part to inexperienced renters. Of course the electricity is going to cost more in the winter when you have to use the heater. That's a no-brainer. In any case, I was just as skeptical about Canterbury prior to moving here as much as any of you are because I saw so many negative reviews. I love these apartments. One look at the size of them and you'll realize that with so many people taking residence here, it's not bad at all. After all, why are they the largest in Fort Wayne? Because they are so reasonable.
Maintenance was always good with the apartment but Management and Security will not enforce people that would park their cars and block drive thru areas. Also, expect to have Zero flexibility with their 60 day written policy on moving out. It really is terrible that having to move for work got no consideration from Jeremy and Office Management. Outside of the move out experience it was four walls that were well maintained.