Worst place I've ever rented from hands down. The place was alright but the management was terrible. Maintenance was slow whenever you had a request. Snow removal was slow at best and there would be times where it would be near 2 day before things would be plowed and when they are plowed there is usually a very thick layer of ice. Also, be wary of the sidewalks in the winter as they are not promptly shovel or salt. In the summer they start mowing lawn before 8am which is extremely aggrivating. If you ever needed to get a hold of the management company for anything, they tend to not return messages. There were times where I had to call back 3-4 days in a row leaving multiple messages before I would get any response. You will not see your security deposit back, as they will find any ridiculous thing to charge you for. So if you expect to see your deposit returned be prepared to go to small claims court even if the place was clean. I know 4 previous Tennant of arbor hills who warned me not to rent from these people because of how horrible they were. The management are all just a bunch of rude, callous, greedy people. I hope if you read this you heed the warning and rent else where.
Two words: STAY AWAY! Even though they are under knew management, that doesn't mean anything. They are still just as ghetto as they were 5 years ago. Sketchy neighborhood, and basically you are just a number and they just try and fill the apartments up. The management is a hit or miss. My toilet was leaking and it took them 2 weeks to "fix" it. Still hasn't been fixed, and now I'm moved out. Neighbors are well, this might as well be low income. They will probably start accepting section 8 soon. Noise between apartments are also horrible. And why is it that when you get into an apartment complex that has dogs, they don't clean up after their dogs? There is no accountability there and management just shrugs their shoulders. So glad I'm out.
They sewed when they were at fault. The basement leaks and they never send the right paper work to the right ppl. The managment is horrendous. And they dont care about your safety. Bad roomate? Dont bother trying to work out moving into a one bedroom. They dont care. Worst worst worst aparments of madison! Please dont put yourself through such agony.
This is my first Google review, but the management at Arbor Hills is so uncommunicative, unhelpful and apathetic that I felt I needed to. Do not let the low prices fool you, there are so many issues with these apartments that it is absolutely NOT WORTH IT. Find somewhere else to live, period.
I live upstairs and it heats very well in the winter (heat rises ya know). I even have to open a window or turn a ceiling fan on every now and then. With that said, it can get pretty hot in the summer, so be prepared to either run the A/C (which I don't recommend because it drives up the electric bill really quick). I always just keep a window open and have a floor/ceiling fan running. Management has been very nice for the 9 or so months that I've lived here. Never had to talk to them about much, though. It is kind of lame being right next to the Beltline because you can here a cop siren or two any any given day. There's a Citgo station at the end of the block, but it's kind of ghetto there. That's seems to partially be a Citgo thing- they're all kind of ghetto. The other review is right about the hallway smells. There is often something stinking up the halls, but it never gets into the actual apartment. Sometimes the halls smell like cigarettes, sometimes they smell like weird foreign food, etc. They have landscapers out tending to the grass usually around 830am or later during the business week. I can't remember off hand if they do that during the weekends. My last roommate, who has lived in the Madison area for years, said these apartments used to be kind of ghetto be some new management came in and refurbished the place a bit. My apartment does have carpeting, though with a couple of stains that may or may had not come from the people I was subleasing for. (currently on a newer lease with a different roommate). You can tell from looking around/inspecting the apartment that some work had been done. It's not five-star quality work, but it's good enough for college-aged people.