Stayed here with my sisters from 6/19 to 6/21. Even though they were crowded with soccer families, the reception staff was able to accommodate us with connecting rooms. We cannot say enough good things about the young guys out front!! ALL of them greeted us with sincere smiles - opened doors, handled luggage, unloaded and loaded a scooter several times without being asked, gave us cold bottles of water. What a pleasure! The reception staff was equally welcoming. Rooms were nice. Shower was great. Hotel was a short walk to many restaurants for dinner, with a mall next door. Would stay here again. Only negatives are: parking is expensive and no refrigerator in room.
I had a horrible experience. My wife and me paid lots of money to stay at this hotel hoping to have a wonderful experience. When we walked in we were thrown to a two queen bedded room. we asked I we can have a king room and the front desk was not helpful....so we regret staying at HIlton Providence.....Never again.
At the end of the day shopping at the nearby mall, visiting RISD museums and site-seeing, retreat to your well-appointed room with plush beds and cloud-soft pillows. If you've worked up an appetite, the hotel restaurant has excellent food (brunch buffet and scallops for dinner are favourites) or quench your thirst at the handsome bar with glass walls overlooking the street.
great hotel! clean and convenient... perfect location for college graduation weekend. we walked to everything! highly recommend.
Stayed at the Hilton using my HHonors points, but this hotel was quite a disappointment. Parking is expensive and the free breakfast buffet was not impressive at all. We ended up being moved immediately after check-in due to finding a pair of mens underwear in our bathroom! The manager (Joe) was very attentive and gracious. He gave us free parking for the weekend which was a nice gesture on his part. The quality of the room overall was fine, typical of other Hiltons I've stayed at. The hotel is in a great location and the staff was quite attentive except for the wait staff in the restaurant during breakfast. Hilton needs to do a quality check of this place if they wish their HHonors members or other travelers to come back! Won't stay there again next time I'm in Providence.