I enjoy living at The Connection. In addition to fully furnished apartments with most utilities included in the rent, the complex has a nice pool, workout, and recreational facilities. The Connection is also located near several restaurants and shopping locations. Being on the bus line (which connects to the KU campus and Downtown) is also very convenient. The complex is also quiet, and grounds are kept very clean. While you can find all of this information on a variety of advertisements, what I appreciate the most is the friendliness and efficiency of the staff. Any time that I have had a maintenance request (only a few times) it has been handled immediately, and I have been treated courteously. Additionally, I appreciate that the complex takes time to notify residents of community events and when maintenance will be making rounds for inspections, well in advance. This is a great place to live!
I have lived here for three years, the apartments are nice, the pool is great during the summer, and they offer a lot of community events! For the most part management is good, they make sure maintenance issues are taken care of quick!
Don't let the looks fool you. I loved it when I moved in but the management was bad. The quality of the furniture is cheaply made and the carpet get stained so fast. After one year they offered to clean the carpet for us for free but later sent us bills saying we owe them for the cleaning charges. We had to pay because we didn't have any option. When I moved out I made sure I cleared everything I owed. It was good for 5 months when i got a call from a debt collectors telling me i owe $120 of which i didn't know about. Saddest thing this was already reported on my credit and now i have to deal with it. BE WARNED AVOID THIS PLACE!!!
So far I have loved living here at the Connection; however, I've had a few issues with a roommate that I brought to the Connection's attention and unfortunately they did not give me any help. After a few days, we brought the issue back up to different members of the Connection staff and they did give us more help than before. I guess it depends on who you talk to, but other than this issue I've had a great time living here.
The apartments and amenities are great, everything you need is right in the complex! However, the internet could be faster and the bedrooms tend to be MUCH colder than the common area. - 4 stars