This was a great place to live when it was known as Avalon Rosewalk and nothing has changed negatively since the change over to Rosewalk. The residents are very cordial, the staff and maintenance crew are efficient, friendly and very responsive. The location can't be beat, we are near to everything; banks, supermarket, Starbucks and even 2 sushi bars just across the street. Life is good in San Jose, life is better at Rosewalk.
We love our Rosewalk family. The staff are wonderful and they go out of their way to make the residents feel like they are "home". I look forward to many more years in our little community. If you are looking for a community with great staff, fun resident events, that is pet friendly - check out Rosewalk.
Have a bit of complaints: maintenance is not up to par like we had for Avalon, we pay a lot of rent to live in a nice neatly kept up community and we can't get lighting outside on our walkways, in our carports, replace when out?( common excuses are "oh we ordered we are waiting for items to come in")We live next door to Home Depot! Constantly asking for gym to be wiped down, disinfected and cleaned, it's extremely awful having to inhale thick piled up dust on equipment. Hot tub jets in phase 2 are constantly broken. We received a notice that breeze ways on all levels were going to be blown clean we have yet to see this? Trash areas are constantly over flowing and have extremely strong awful orders. Proper outside lighting, clean and healthy common areas should be at high priority
It was Sat. AM (11/15) and my kitchen sink was backed up (first floor apartment). Emailed a maintenance work order request. A few minutes later discovered water was leaking under the sink onto the floor. Left a phone message with the Leasing Office about leak. Within a couple of hours Maintenance Technician showed up. He cleared out the line for the kitchen sink as well as for bathroom tub and sink that were draining slowly. Replaced part of the pluming in kitchen because of a hole in the pipes. Everything was draining and working great within a couple of hours. Appreciated the extra care and effort to clean up after himself too.
This community is very pleasant! Lots of families of all sizes. The community is pet-friendly and the complex is adjacent to a park that stays quite busy in the afternoons and on weekends. The staff is incredibly helpful and always smiling. The grounds are well-kept and the maintenance staff is fairly quick to resolve any issues that tenants may have in their homes. The gym is very clean and never too busy. The pool/jacuzzi and grill area is regularly occupied in warmer months, but again, never too busy. Overall, Rosewalk is a great place to live and call home for many!