This is definitely a nice and mostly quiet place to live in. The only problem is the towing agency they have there. These guys will tow your guest car or any rental car you park there within 5mn if you or your guest parked to go upstairs for that long. And the worst part is you have to pay $380 - $400 to get your car back even if they just towed you. A complete shady way of doing business. I've been towed before and i had to pay between $70 and $125 for the first 24 hours. Almost 4 times more the money here. And because it's lucrative business for them, these towing guys are called "Sharks". They will tow you the mn you park and you are in for at least $380. I don't mind paying if i parked wrongly and got towed. But freaking $400 ? A complete rip-off... I want to go back and live there, but i can't deal with these towing people when it comes to it, so skeptical to move back..
It was Sat. AM (11/15) and my kitchen sink was backed up (first floor apartment). Emailed a maintenance work order request. A few minutes later discovered water was leaking under the sink onto the floor. Left a phone message with the Leasing Office about leak. Within a couple of hours Maintenance Technician showed up. He cleared out the line for the kitchen sink as well as for bathroom tub and sink that were draining slowly. Replaced part of the pluming in kitchen because of a hole in the pipes. Everything was draining and working great within a couple of hours. Appreciated the extra care and effort to clean up after himself too.
Have a bit of complaints: maintenance is not up to par like we had for Avalon, we pay a lot of rent to live in a nice neatly kept up community and we can't get lighting outside on our walkways, in our carports, replace when out?( common excuses are "oh we ordered we are waiting for items to come in")We live next door to Home Depot! Constantly asking for gym to be wiped down, disinfected and cleaned, it's extremely awful having to inhale thick piled up dust on equipment. Hot tub jets in phase 2 are constantly broken. We received a notice that breeze ways on all levels were going to be blown clean we have yet to see this? Trash areas are constantly over flowing and have extremely strong awful orders. Proper outside lighting, clean and healthy common areas should be at high priority
This was a great place to live when it was known as Avalon Rosewalk and nothing has changed negatively since the change over to Rosewalk. The residents are very cordial, the staff and maintenance crew are efficient, friendly and very responsive. The location can't be beat, we are near to everything; banks, supermarket, Starbucks and even 2 sushi bars just across the street. Life is good in San Jose, life is better at Rosewalk.
I love this complex. This is my second complex I have been living in here in United States, I moved from Sweden for 6 month ago to California, first complex I moved to was in Cuppertino I didn't like the complex because it had carpets everywhere and because I'm from europe I hate carpets, so I'm so happy that the apartment at Rosewalk has hardwood floor. I think it's so much easier to keep it clean. I moved to Rosewalk for 4 month ago. It feels like "home" here at Rosewalk, I has so nice neighbors and the leasing office is so kind and nice to everybody that lives here, we at Rosewalk see them almost like friends. Best Service!