Leasing office assistant are very rude and disrespectful towards Latinos ! They love making fun of Latin people close doors , my recent experience was so nasty with them after hearing how bad they laughed about my Latin accent ! Worst community to rent ! Not recommended at all
We moved in about 3 months ago. It is such a nice area with lots to do. Their pools are clean as are the rec equipment. We live in a remodeled version and I must say I can really tell the difference when I got the electric/gas bill!! They have an amazing dog park that is HUGE. I have gone through the reviews from the last couple years and have not experienced any negative aspect. Except ceiling fans would be nice. Keri was the first person of contact when we were first looking for a new place to live , she was amazing ,along with the rest of the staff we have had to deal with. I recently was laid off at my job and they were very understanding and willing to work with me as far as payment. They didn't make it a nightmarish headache like they easily could have. I have noticed the maintenance crew is very efficient and friendly and keep the place clean. One other thing I really like is there are lots of doggy waste and clean up stations. And when we have company there is plenty of extra parking where I'm at. Very happy here.
The location is definitely convenient, maintenance is friendly, and overall its kept very clean. However the leasing staff is rude. I was told I had a certain amount of time to pay off a balance (have proof in the email from Angela) I was sent to collections. Although it was an error on their end I was told there was nothing that can be done. Besides the location my experience there was a hassle and I will never rent with them again and I make sure to let anyone I know considering Savoy of my experience.
I have lived here for two- plus years. I have loved it. Maybe the staff was different before, I don't know but in the 2 years I have lived here not much has changed, thankfully. My apartment is on the first floor, and yes, of course I hear the neighbors if they have their music on high, or if their kids are pretending to be elephants on the stairs. But I have had a really good experience. The staff has been wonderful, very responsive! They have even come to remove a spider from the bathtub. I haven't had more than 2 in the 2 years, but they removed both! The maintenance staff has been very kind and professional which has been a blessing they usually come same day and in fact same few hours. Most places cannot say that. If they can't fix something, they find someone who can. I can only speak for myself, but this is how it has been for me. I just recently broke my foot in 3 places, it has been very painful and my dog has suffered only in that the walks are shorter and slower due to me using a walker. The office and/or maintenance staff, whoever is available, has come to my apartment to get my dog and take him to the dog park or on a long walk! If that isn't customer service, I don't know what is!! They have a person to stand under the trees to make sure there is enough room to walk, the maintenance staff goes around the community once a month to pick up dog feces that their owners were to lazy to pick up, and refill the bags. The grass is watered all spring/summer long to keep the area looking green! I think its an excellent place to live. Yes, it is expensive, there is no doubt, but with the light rail within the community, the dog park two steps away, for someone with a decent salary, or a couple, its perfect!
I leased a 1-bedroom unit sight unseen. Needless to say the amenities the unit was "supposed" to contain were not present. Despite an "upscale" price, the contractor's and materials installed are sub-standard. There's paint on EVERYTHING: carpets, mirrors, fixtures... it was obvious no drop cloth was used as they slopped on the paint. I suppose management considers the streaks of running/dripping paint as 'decorative', the carpet is cheap builder grade and worn (should have been replaced), the cabinets were "resurfaced (meaning they applied wood grain adhesive tape to cosmetically hide their condition). The grounds are always littered with trash and debris; it often feels as if the tenants are low income housing/Section 8 types. To confirm this there's been incidents which someone has spray-painted obscenity on the interior walls and carpets. The management staff lacks any follow-up ability and maintenance is a joke. We have had several issues and it seems the groundskeepers double as the maintenance crew.