The management is freaking horrible
I moved in a few months ago and the grounds are well maintained. That's about the best I can say. Since my first rent payment, I have had nothing but problems getting my ledger straightened out. Reading the other reviews on here, I see I am not the only one having these problems. I guess it could be attributed to the change in property management at the beginning of the year, but its very frustrating to have to go to the front office and fix it every single month. To top off my payment amount never being correctly recorded for three months, some of the tenants are absolutely terrible. Despite being told upon moving in that "all hours are quiet hours" this could not be further from the truth. You can hear people yelling across the grounds, music blasting, babies crying, dogs barking and cats fighting almost any hour of the day - or worse, on week nights. Almost impossible to sleep with a window open before 2am. So far I've been severely let down. If there is any silver lining, the apartment itself is in good shape, the entire complex is receiving a face lift and the grounds look nice. Its just a shame the whole "people factor" is abysmal
Prior to Essex Property Trust and the new Property Manager Rea Rivera taking over, this was a nice place to live. Ms. Rivera is incompetent. She made our move-out a pain by not responding to emails, reneging on her word to return our phone calls, difficulty in scheduling and carrying out the move-out inspection, and her nit-picking ways to find ways to keep our deposit. Add to this while while throwing away garbage on Jan. 28 into the onsite dumpster that sits catty-cornered from the apartment office, I saw a report titled "Essex Aged Receivables Report" on the top of some refuse in the dumpster. The report has the complex's 81 tenant's names, apartment number, security deposit amount, rent amount, how each tenant pays their rent (i.e. via the Housing Authority), and whether a tenant is past due and by what amount. The report had been run on Jan. 25. On Feb. 3, I told Ms. Rivera about this improperly discarded report. She disavowed any knowledge of the report and became defensive. She told me that she does not want to hear about "some random report" taken from some dumpster. I read from report. It appeared then she understood that this was a bona fide report. I reported this improperly-discarded report to her corporate office. The office assistant, Michelle Balzarini, also made our move-out a pain. It seems like Ms. Rivera and Ms. Balzarini do not communicate. Find another place to rent; The Woods has management problems.
I have 2. I have enjoyed living here for 3 years.The guys who maintain the property are quick to respond, the grounds are clean. I have not dealt too much with management, because so few issues. It can be noisy in areas, but if you do your homework it is typical of apartment living. Some people cook by fire alarm every meal, smoke and through butts all over, music too loud at 7am, scream at kids or mates..but that is apartment life. Choose your battles.
This plcae is a nightmare. I will recomend not to live in this property. The management is hopeless, the apartments are hopeless. You wont be able to sleep if you are at the 1st floor( you can count the foot steps of the people living in the 2nd floor) Kitchen cabinet is in bad condition. Management is Not at all cooperarive. They will shut down the water without any notice. Washer and dry is inside the cabinet, when you use the dryer you cannot stay in the apartment. Even though the rent is good and you are okey to handle the problems. you are most welcome. These only some of the problems that I have mentioned.. There are more!!!!! My recomendation (Nooooooooooooo)