I'd give the place zero stars if I could. This apartment complex leases by the room and not by apartment. As a result of this, my roommate and I were told by the grove that a third roommate would be joining us. That third roommate ended up being a drug dealer that had had four guarantors back out on him. In no way was he anywhere near qualified to live there. He ended up getting us robbed, after he'd stolen two ounces of pot from his dealer. I had a gun put to my head. Naturally, my roommate and I wanted out of that apartment. The grove granted us that that very day, but lied to us about availability around the complex. Instead of being able to live by ourselves, we were forced to move into an apartment with somebody already living in it. Directly across from that apartment was an entirely vacant apartment, one that was filled less than one week later by a girl who had had a discrepancy with her previous roommate at the grove over a cat. This is just one of about five stories I have about this place and how poorly it is run.
I was not going to do this, but I feel that people need to know the truth about The Grove at Lawrence. I am very unhappy with them. I cannot get anything taken care of from the staff without asking about five or six times. However, that is not the important part. I want it to be known about the violence and lack of security here at The Grove at Lawrence. All this information that I am about to write in this review is accessible to the public via internet so please look it up after reading this. In December there was a stabbing two buildings over from where I live which made me uncomfortable. I was able to let that go because I was not even there when it happened. In May there was a shooting outside in the pool area which is right outside of my room. I am not happy about that at all because it happened at 2:30 in the morning when people should not be out by the pool. The Grove manager sent out an email that I do not believe one bit saying "my safety is their number one concern." My mom called the next day and was told that "there really wasn't a need for security before this." But someone was just killed a few months ago and this is "college living." What do you mean there isn't a need for security? That is funny because the security gates never close, the pool is unlocked and accessible at 2:30 in the morning, there is no security company around and I am sure the list can go on. The best part of this is THEY KEEP ASKING ME TO RENEW MY LEASE!!!!!!!!!!! I am very displeased and I encourage ANYONE, even my worst enemy to do your research before signing a contract which you pay a fortunate to live there and get no type of help or security before committing to this place!
Do not live here. The experience wasn't entirely unpleasant, but The Grove consistently shows a lack of organizational skills and management capability. My rent was often done wrong, so that I had to take extra time to get it corrected. sometimes they would tell me everything was fine, and a few days later they would start shutting off some utilities (like internet) because "my rent was overdue." They did this instead of making any attempt to contact me about the problem (that they created), which would have been easy since they send emails and texts all the time with their system. Most of the time the only person working there is a college student who can do nothing else to help you except say "sorry" or cite policy. There is almost never anyone who can really help you at "The Grove." About 3 months into living there they start hounding you, every day, to renew your lease. They tell you that rates will go up higher and higher if you don't do it. I renewed my lease early in order to get them off my back (calling during dinner, coming to the door), but my roomy held out longer. He waited 6 months longer than myself, and he still received the same rate as me, and promotional items adding up to nearly $500 value, despite the threats of increasing rent and the constant threat of eviction at the end of his lease. They also have tons of "community Activities" which can be good if you're a college student who is used to a dormitory style living. However, since I don't participate in getting drunk on the lawn and screaming through the night, it was absolutely unbearable any time the temperature got above 50 degrees and people were out and about. They have a sound system outside that plays music throughout the day and into the evening, and no matter where you go in your apartment you can always hear the 'top 40' pop radio station. This also is a problem because the walls, doors, and windows are so thin you can hear someone talking outside as if they were right next to you. The amount of noise that this place puts off makes a normal person living there want to tear their hair out. Also, just so that you're aware, they advertise as a gated community, but the gates are always open, so you never have to use your key, and the point of the gates is completely negated. This isn't entirely important to many people, but the false advertising is just another instance of the idiocy of whoever is in charge (if there is anyone). The Grove isn't all bad. The utilities are paid (somewhat), you get pretty good channels on the TV (HBO included), and the rent isn't terrible for the location and new-ness of the place (although they can afford this because they used cheap building materials). The steep trade-off comes from loud noise into the night, terrible management, and incompetent workers wasting your time.
My apartment was broken into and the grove's manager told me "I have 500 residents to deal with, getting a door on your room isn't a priority". Additionally, their staff frequently called me saying that I owed rent, when in fact I had already paid for part of the next month, or in once case the remainder of my lease. The proper manager is never in and when you call to talk to her expect her to be rude and unhelpful. Look for housing elsewhere! Do not live here!
I've only been her a few months and there have been so many problems. My roommates and I have had trouble will ants, gnats, and leaky ceilings. Whenever we make maintenance requests either no one shows up for days after calling over and over or nobody shows up at all. Any time we need to speak to someone in management we are told "they aren't available" or " they just left come back tomorrow". The "free" printer is rarely running. Twice a maintenance person has come into our apartment and my bedroom while I was taking a shower. Management's defense was that my bedroom door should have been locked. The maintenance person turned out to not even have the correct room before just entering. Among all these issues we are now being pressured to renew now or our rent will go up and we won't have this apartment. Not once has anyone asked our experience so far to see if we would even want to renew. I wouldn't refer any of my friends to live here.