A few years ago, I was visiting friends at Bavaria and wondered how they could live there. I didn't feel safe at all. When we had to move to a new location, our friends convinced us to look at Bavaria. I was surprised to see that it had improved a lot from the first time I had seen it. The staff is very professional and friendly. I never feel as if I can't go to them with a concern either in person or by email. I like that they are using Facebook now to introduce new staff members and community events. My only complaint is the fee for making a payment online. Otherwise than that we are very happy and feel safe at our new home. The other residences tend to keep to themselves and aren't really noisy beyond the usual holiday fare.
I do not live at these apartments and I have never visited them so I can't comment on what it's like to live at the complex. What I can say is that the phone experience I had with the staff was ridiculous. I have to move to Nashville long distance in a week so time is at a premium for me. When I called Bavaria Apartments to see if they had any availability, however, rather than telling me what they had to offer, they instead wasted my time by asking what I preferred to have. What floor, washer/dryer hookups, etc.... Like all that matters if you don't have anything available at the time I need to move. Like, do I really need to tell you about what "amenities" I'm looking for in a home before I tell you my move in date? I just need a place to live. Calling this place was so frustrating and it was specifically related to their ridiculous customer service. I don't blame the guy on the phone, he's just a pawn forced to recite the script that the insane management came up with. I don't know what their game is, but it was seriously an awful experience and one that boggles the mind. Don't waste my time because you're too stupid to ask the appropriate questions.
Worst place I've ever lived. Staff is rude, they don't want to take the time out of their day to help with work orders. Maintenance staff half asses everything! Mold was growing in bathroom all they did was paint over it. Pipe busted over apartment and it took them ten days to start fixing the water damage. Tried telling staff/manager there was still mold growing EVERYWHERE and she just said to put in another work order when in fact it was from the same problems as before. Tried to blame us for the mold growing by saying we never did anything about it when we put in multiple work orders saying there was problems from water leaking.(dish washer, fridge, both bathrooms, ceiling) There's roaches everywhere! A few months ago a young man was shot and killed in the parking lot in the middle of the afternoon.
These people are very two faced, they may seem nice up front but don't be fooled. The apartments are old and out dated. A few are renovated and new as the pictures look, at a way higher cost. The spiral of late fees in the the leasing agreement is what you need to pay attention to. Our townhouse was horrible, the carpets were old and smelled like animals, the counters were pealing up( that I got charged for after moving out, even though it was clearly stated on the move-in checklist), I also got charged for a satellite removal when I never even had a satellite, my car got vandalized 3 times and the place did nothing about it, there were multiple shootings on the property so they put a camera at the entrance( like that would do anything), they said there was security but all the time i stayed there all I saw were raids by undercover cops. Anyway this is all I can remember at this point and I'm getting worked up typing this but these people really need to learn how to appreciate there tenants and maybe things would work out for everyone.
This place has bugs and when u ask for them to fix something it take weeks before they come and at times longer than that. On a scale 1-10 i give this place a 2!!! It have not been renovated and if so i was probably when it was built!!