Where do I begin? I moved in May of 2013 and I will be moving at the end July of 2015. This is the one of the absolute worst places to live in.When I moved I reported to them that my balcony/patio needed to redone, as it looks rickety and unsafe, this was never fixed or addressed. All they did was sweep the leaves from the top and they placed a plastic strip across to "keep water from leaking downstairs." They take weeks upon weeks to address any maintenance concerns. I had to send them a letter threatening to put my rent payments in ESCROW before they finally fixed my AC unit. The "maintenance" workers they hire are lazy, rude, smelly, and very unprofessional. I went almost the entire Summer in 2014 without AC. I had to keep my windows opens and as a result I always had flies in my apartment due to the HUGE disgusting eye sore of a dumpster that sits across from my unit never being emptied on time and the smell is/was HORRIFIC (to point of vomiting). Also my leaking sink 'caused a the ceiling in the downstairs apartment under mine to rupture and spew water into their bathroom. This could have been avoid if they did any real decent upgrades to their property. They will never answer the phone when you call. The managers are never around to address any complaints or concerns. They do not shovel the snow in the Winter time and they do put salt down on the ice, causing many accidents. The pool is one of the most disgusting pools I've ever seen. The "theater" is a joke at best. One top of everything they falsely advertise their current rental prices. You can look up a two bed room at almost any apartment site and it'll say about $555 (which I paid for about 2 years). However, their renting these match box apartments out for $605. Please, please, please DO NOT waste your time or money renting from Walnut Glen! You'll thank me later! They charge you constant hidden fees and blame it on their antiquated computer software when the office staff are too lazy to do their JOBS! They have some of the most unprofessional office staff I've ever encountered in my life. Their new book keeper is very slow, unintelligent, and extremely unapologetic regarding mistakes made on HER BEHALF! They need to fire all of their office staff. Acquire new management. Renovate their entire apartment community and start from scratch.
This place has undergone a real turn around lately. I have lived here going on six years now, and I can honestly say that the place has never looked better! The grounds are being kept very well, and there have been significant improvements in the customer service provided at the rental office. If you are looking for affordable, convenient, and peaceful, you may really like living here. The complex is seated at the back of Noe Bixby's Nafzger Park, so the area is wooded and serene. With a pool near a creek and wooded landscape, you can easily take a nature hike to a pond, take your kids to a playground, let your dogs play in the dog park, catch a community movie every other Friday, walk across the street to Kroger, or hit 70/270 within minutes of leaving your apartment. For the money, you are not going to find a better place to live. Keep up the improvements Walnut Glen!
THIS PLACE SUCKS ASS DO NOT MOVE HERE IT BEEN 2 MONTHS SINCE I GOT MAINTENANCE THEY DONT CARE BOUT SHIT THERE TERRIBLE APARTMENT R SHITTY AND PPL R EVEN MORE SHITTY THEY NEED TO BE SHUT DOWN AND ALSO THEY HAVE BEDBUGS EVERYWHERE YEA THERE DIRTY DONT DO IT
Convenient location to reach local businesses. Office and maintenance staff are efficient and friendly. Newly renovated property locations in progress - looks great!
it's been a loving experience living in Walnut Glenn Apartment . good services ,clean pool ,movies night, cops patrol and a safe area to live in .