Mar 12, 2016
I wanted an apartment at the Sonata initially because of the location. Then after seeing the apartments, I really liked the style and layout of the 2 bedroom units. But what really made it worth it was the team at the office. The help with viewing a unit from Morgan and John was great, and Jennifer in the office was very helpful. My unit was a remodel, and there were some delays in delivering some items, but overall, the team including maintenance at Sonata were super and provided, in my opinion, great help and answers to all my questions. A great location, and awesome team, and I will certainly be recommending Sonata to friends of ours.
Mar 03, 2016
This Place is a joke, do not live on the first floor, they all flood with water everytime it rains you see a line of wet vac vans lined up outside. around 1am they wanted to clean the carpet from water damage and put blowers in the apartment, I was like WTF! this late at night? and a few weeks later they wanted to replace the wood floors and I was responsible to move all my stuff out. so i moved it all out and one guy shows up to do the floors said it will take a week to finish lol. I told them no and to leave. they lie about everything. anyone who rents from this place better be ready for a hellish nightmare with water running down the walls and massive spider problems. other then that its a nice location. update 3/2/16, called for my pet deposit 4 months later. and on the phone I was told the manager will get back to me, no phone call back.
Feb 02, 2016
When I reflect on my time living at Sonata, I cringe. Sonata was perhaps the most poorly built complex that I have ever lived in and it literally showed in the walls. Our neighbors would wake us up with parties at 2am on random weekdays and the front office did very little to stop it. You could hear everything your neighbors were doing...everything. And because the building was so badly insulated we froze in the winter and roasted in the summer, even with the heat/air on. Although the office staff has improved slightly since the last office manager (who shall remain nameless) left, the staff under her left a very bad taste in our mouth. We once had a broken garbage disposal rendering our sink useless and the front office made us wait days to have it repaired because it was "not deemed an emergency". What's worse is that although Sonata appears to be a safe place to live, it's not. The pedestrian gates are always broken, allowing anyone and everyone, including our neighbors random party guests to come and go as they please, slamming the heavy metal gates on their way out. And whatever you do, do not leave your garage door open. One time the garage door was broken and while we waited to have it repaired, our car was broken into. When we informed the front office they had zero sympathy and did nothing to inform other neighbors of what was happening. Oh and if you expect to get your security deposit back, forget it. The management will come up with tons of additional charges to deduct from your final statement. If you've signed a lease here, good luck is all we have to say.
Mar 06, 2016
Literally criminal. My apartment was severely damaged by flood and rather than wait weeks for them to bother with repair, I asked to move out a month early. Greystar "granted" this request, allowed me to move out, and then sent that months rent to collections! Obviously the lawyer will cost me more than the owed amount, which is clearly what they were banking on. Disgusting business ethics, are you kidding me.
Feb 19, 2016
i applied for an apartment here was approved and when i got there to sign the lease and was reading it there was a ton of information, such as rules of living there that disagreed with what drs told me i needed and then i was not able to sign the papers. they then tried to not refund my application fee, until i told them i know my rights and gave them the name of a lawyer that practices false advertising and i got my money back nice and easy, they were terrified of the idea of a lawsuit