If the customer service I have personally experienced from this community has anything to say for the current and ongoing professionals aiming to dispute a negative cloud of old happenings, great job! Every moment of communication via, email, fax, telephone and in person has always been of the highest in customer service (which is a dying art form). This group certainly is trying to build a reputation known for their character and respect for the apartment leasing industry. I am very pleased to commend and it is never that I'd take time to write a review. Go see for yourself. Beautiful apartments, great people, and even better attitudes. You get what you put out. Good people recognize good people. 👌
Just moved in a month ago. Leasing staff are professional and willing to exist. The area and complex have improved since the last management company. I would definitely recommend to others
While this was not the best experience for me and my family, I have to say they are doing their best to improve. Malayka is really trying to improve the conditions of the community and I have witnessed that. The apartments are huge and maintenance always fixed my issues in a timely manner. I wish the situation had been different because i would have loved to finish my lease.
I jus moved in a remodeled one bedroom paying $743 a month and can't get them to send maintenance to fix things that have jus been installed incorrectly or don't work. My hot water in my tub has been leaking for over two weeks and they had a guy come in only to tell me the things are too new and he doesn't know how to fix them. I have four other issues and at this point I feel that they don't care at all because when I go to the office they are only concerned with bringing in new residence so I'm posting this so ppl won't make the same expensive mistake I did. To add it seems to be an unsafe environment since a couple ppl have been murdered over the last thirty days I been here and I still don't c security I think they have one guy for a huge complex I don't feel secure at all.
great possibilities once renovations are complete. Both management and property are making progress to overcome transitional stumbling blocks. I was a little disillusioned at first under the impression everything was completed. However, not realizing the overall expanse of the property renovation and with the help of the office staff and management I'm certain that all my expectations will be exceeded.