I took my friend to these apartments to which she rented one apartment, but a better and larger one became available so she rented that one, hadn't even really moved in the smaller one and this terrible not friendly and somewhat dirty place charged her out of her $600.00 deposit on the smaller one all but about $150.00, said the carpets were dirty, SHAME on these people, when we first went there they were very nice, but once moved in WOW what a different place, they are unbelievably noisy, around the premises it is always not kept up, they continue to water the premises on a regular basis to which everyone have to pay while there is a drought going on. Manager is phony, only been there not quite a year and so so sorry she moved in, what a sneaky way to lure people into renting this place, this is no way to treat seniors, certainly would never suggest this place to anyone.
These are lousy apartments, extremely noisy, police are always coming due to heavy fighting in some apartments, way too many inspections, just about every month, this is afterall a senior apartment, not at all what I expected, they are turning off the water in the entire complex to install new water meters, surely there should be a better way to install new water meters and not have to put up with all this nonsense. Manager is at another location, no one ever manages this location, all kinds of things go on and no one to manage, people in the office only say they will advise the manager at the other location to which NOTHING is EVER done. They leave notes on your door giving you 24 hour notice to come into your apartment to inspect whatever and they come in whether you are there or not. What a lousy unfriendly place, would NEVER recommend this place. SHAME, SHAME, SHAME on you Western National Property Management for doing such a lousy job with Heritage Square Apartments, your office staff is worthless!!!