I have absolutely loved living at the Maxwell! It has been the perfect apartment for me. I've toured almost all the new apartments in Downtown Indy and the Maxwell is, by far, the nicest. The interiors are beautifully decorated with dark wood floors, granite countertops, beautiful hardware, high ceilings and clean carpets. It was always quiet and a nice young professional crowd. It may sound like a small detail, but it's SO nice to have a glass shower door instead of a curtain (unheard of in apartments!) and a pantry in the kitchen (also very rare). I also had a walk in laundry room that I could use for storage and have a drying rack (in the past I've had to air dry my clothes on top of the washer/dryer - no fun!). The heated garage is so nice in the winter... I can't even begin to tell you what an advantage that is. Besides all that, the staff and maintenance team are very kind, friendly and helpful. They always responded to my calls and needs in a timely manner and did so with kindness and understanding. And perhaps the best part? The location. The Maxwell is just blocks from Mass Ave and blocks from the heart of the city - Monument Circle. You are literally close to everything - but not too close that it's noisy. 5 stars!!
While first impressions of the maxwell apartments are good, don't be fooled. The overall layout of the apartment complex is nice and quality of the units are good but then it goes all down hill. Like others have mentioned, the walls are paper thin. You can hear everything that is happening in all of your neighbors apartments. Speaking of noise, the courtyard is like an amphitheater. Any noise is magnified by 10 so don't bother opening your windows(there's zero airflow anyway). They technically have a gym but I wouldn't call it that. It's more like a 15x15 sq foot storage room with a couple treadmills and free weights thrown in it. It gets claustrophobic with more than two people in it and smells like a high school gym. Lastly, don't expect to have guests spend the night. Being a Chicago transplant, I often had guests on the weekends. Unfortunately, there is no where to park. There's a large lot to the side of the building that is not owned by the complex. One of my guests parked there and in the morning, was approached by the maxwell management. They said they could give you the company's number that owned the lot and you can buy a spot for $50/month or that you will be towed. She then proceeded to copy his license plate number to presumably turn it in. Overall, the lack of amenities, poor noise insulation, and unfriendly staff make maxwell apartments an extremely poor place to live.
Value is just not there. The actual apartment is pretty good, but there's so much more to the experience that I found unsettling. The most important of which is I regularly (meaning at least once a week) could not sleep because my neighbor was playing music / watching TV in the early AM (between 1AM and 5AM). I don't actually believe they were unusually noisy neighbors, but they were on a different schedule and the walls were so thin! If you do consider living here, make sure you don't have another person's living room next to your bedroom. Also, I recommend against any bedroom on the courtyard because courtyard residents would regularly be on their balconies entertaining well into the AM on Friday and Saturday night. Management never offered an effective solution and eventually more or less blew me off. Also - the garage trash was not taken out enough, which made my parking spot reek, the internet went out far too often, the key fobs stopped working a couple of times (had to wait for someone else to come home before I could get in), and there were many other minor things that just added up. One last thing: Eric (the property manager) promised me when I moved in that a gym would be in two months after I got there. When it wasn't there at that time, he mentioned there was a snag and that it would be in by the end of the summer. Every time I checked in after that, he strongly intimated that a gym would be in within the next couple of months. There still is no gym as of my departure. I don't know how truthful he was being with all the "snags", but please don't fall for the same thing if a gym is important to you. All in all - it is just not worth the money. Downtown living is awesome, but I wouldn't for a second consider a return to the Maxwell with the same manager and rent.