Don't do it. My girlfriend moved in here after moving from Michigan due to its cheaper prices, and location. After months of living there, we noticed many issues with the billing. Clearly, they do not use real accountants, and contact via email with the managers was non-existent. The apt was sold to Pinnacle, who brought in new staff which was just as bad as the original. On move out, they got us by not filling out the 60 move out notice, which was 2 weeks late. So they trapped us into a market value amount for the apt, which rose $700! We sucked it up, and paid the cost, however on the last month living there rent was due for $390, this was over the holiday weekend and had to pay via check while out of state, we had to open an account and get money in there before they cashed the check. Unfortunately we were late to doing so, and the rent became late at 10% of the rent, which shouldve been $390. However, they based it off a full months rent even though we were only going to be there for 6 days, at $390. This was a great way for them to rake in an extra $140. I went into speak with the manager Denise, she proceeded to bring up issues due to dog damage, in which we were never contesting. She did this in front of a stranger, in order to paint us as bad renters. When asked for a market value analysis to see where they got their numbers from, she provided me the wrong paper, either out of frustration or she has no idea what shes doing. A $700 increase is absurd. Save yourself the trouble, pay an extra $50 a month for rent, and find a better place to live. They have continuously sold the property to new companies, requiring paint jobs that were not necessary. I read negative reviews when we moved, but couldnt imagine how bad it would be. Sadly, I feel bad for the staff, and that they represent a place like that. This could explain, the lack of professionalism that occurs there. Glad that mess is over.
When I first moved here 7 months ago, I wasn't too sure if I had made the right decision. Today, I am a very happy resident here. the management team has done numerous renovations around the complex. First, they repaired the leaky parking garage and as of this week, they are painting all of hallways and installing new carpet in the hallways. Very impressed. The management does care a lot and it shows. Great work! DTC location is hard to beat.
I see a significant effort to improve the customer experience in the last half year or so. The renovations have been great, and the hallways look much better than before when it felt like a college dorm. If I move out it'll probably be because of the rent increase, which can be significant. Aside from that, it's been great being a part of the community. Thanks also for organizing community events, I haven't gone to many, but hope to connect more with residents. I did go to the Comedy Central show--thanks for collaborating with local business and offering residents deals.
Apartments are very outdated and prices do not compete with the nicer apartments just accross the street. I had 7 maintenence calls in less than two years with items breaking. However, office staff is friendly and they are updating the facilities amenitites. I would shop around first and make sure you are getting all the bang for your buck before renting here.
Viridian is a cool place to live at. It is located near the Denver Tech Center area and provides easy access to parks, grocery stores, Cherry Creek Schools and much more..