Very overpriced for what you get. In addition, if you do not alert the leasing office that you're moving out 60 days in advance, you are charged your normal rate times 1.5 because they deem that the "month-to-month" rate. It is totally ridiculous and even though they are all smiles on the outside, they will not accommodate anything. In addition, I have filed maintenance requests for a toilet to be fixed 5 times within a matter of 2 weeks. and it was not fixed. Totally ridiculous rates, totally ridiculous charges, totally ridiculous accommodations.
It's very overpriced for what you get! Yes the neighbourhood is lovely and that's what's keeping me here; my walk to work. However very frustrating when windows are moldy every winter; there is a fix but management do not want to do it. Every summer there's cockroach infestation (I have lived in another apt in atlanta for 3 years and never had that problem). The toilets are constantly blocked (poor construction). Yet every year rent is automatically increased. Not a happy tenant. 3-stars for the neighbourhood.
After living in this complex for about a year I'm ready to write a review and hopefully educate anyone considering Gables Rock Springs in their apartment search (I of course ignored negative reviews and moved in anyway). What's there to say? These are overpriced apartments in a decent area of Atlanta, populated primarily by yuppies. That's par for the course for a lot of complexes in the city, but read on. The units are attractive, if a little small. Some offer a great view of the city peeking over the dense treeline. This is an older place, with old appliances (early 2000's at best) and scarce amenities (ugly laminate countertops, cheap appliances and no-frills faucets and sinks). Note that there are several "phases" of units here, and I'm talking about the most recent (and expensive) phase. The gym is serviceable, but also small. 4 or 5 treadmills and a bizarre, random assortment of niche equipment, likely purchased by someone who has never actually used a gym before. At this point readers may be wondering what has warranted the harsh, 2 star rating. Sure, it's expensive and older and doesn't offer many frills, all pretty standard for Atlanta area realty. So what makes Rock Springs so bad? First, the noise. At Rock Springs, the lawnmowers, leaf blowers and pressure washing start in full force at around 7AM, multiple times per week. I can't tell you how many times I've been enjoying a day off and trying to catch up on some sleep when this cacophony of power tools jolts me awake. In addition to that there is the frequent and noisy garbage pickup, the late night revelers yelling in the parking lot as they come back from their nights out and the maintenance men screaming to each other across the parking lot (walkie talkies are apparently a luxury they can't afford). Myself and several other residents have implored the management of Rock Springs to schedule lawn work at more reasonable hours, and to instruct their maintenance men to be more respectful of residents and their noise level, but this has fallen on deaf ears. This leads me to my next grievance: The management. The workers at Rock Springs could best be described as apathetic, and the entire environment feels cold and corporate. Indeed, once you sign your lease any illusion of customer care or satisfaction will melt away as the ink dries. After moving from Gables Midtown and experiencing the competent, caring staff and the frequent, quality community events they put on, the malaise and apathy that hangs over the Rock Springs staff is even more noticeable. If Rock Springs only faults were its high price tag, aging apartments and sparse amenities then I probably wouldn't be writing this review. Pair those offenses with the unresponsive management and the intolerable noise levels and you've got a generous 2/5
I've lived in phase 2 (built in early 2000's) and in phase 1 (built in mid 80's). Phase 2 is great, but phase 1 definitely isn't anything to write home about and is overpriced, in my opinion. Overall, I've thoroughly enjoyed my time at Gables. The pools are fantastic - rarely too rowdy, but you can certainly have a good time out there without upsetting other residents. If I had to come up with a complaint for each phase I've lived in, it'd be as follows: phase 2 - the floors/ceilings are WAY too thin (I could hear footsteps at all hours of the day/night); phase 1 - the kitchen and bathroom cabinets are total crap.
I've lived in apartments all over Atlanta, and this is by far the best. I'm sorry to see the other negative reviews; maybe I do live in one of the better buildings. But I find the grounds very beautiful, the caretakers pleasant, the parking and safety situation extremely good (there were a few robberies earlier this year, and management appeared very attentive). The management are no more or less friendly than at any of the other places I've lived here. It's a great location for people who work at Emory, and I personally love not having a gate that breaks every week. It's true that it's not soundproof- I can hear the people above me walking, showering, etc (yes, even having sex once) but it hasn't been particularly bothersome. I think it's probably a bit pricey, but again, very easy drive to Emory. The price I think also makes it less attractive to undergrads, and I haven't heard much in the way of outside noise. (I live on the side with the leasing complex, though, and it may be different on the other side of the street.)