I moved in in November and its been ok since we moved here. When we first moved to the apartment there were supposed to be SEVERAL things that still needed to be done: new stove, a new bathroom vanity and wheels on our washer machine which still has not been done or even addressed. I've learned that the leasing agents that get you into the apartment, while they are very nice not so much helpful after you move in. My most recent complaint is that half of my apartment has no electricity, when I called the put the request in I wasn't informed that it would be a 24-48 window. I called about 4 hours later to see when they were going to check on the issue and was told that this was not an emergency. I have a newborn and no electricity in his room during winter.. I think that classifies as an emergency. Overall, my building is quiet, my neighbors are nice and this is a cool apartment to start.
I have been living here since late Nov. 2015. I wouldn't suggest these apartments to anyone and let me explain why.... I came to view these apartments because my old place had been broken into and no longer felt safe. I explained to the consultant as she asked questions about why I was moving. She sold me in by answering all of my questions with lies. 1. I asked her about the average cost of utilities. She gave me a rough estimate that tenants pay approx. $100 month. Since I have moved in my electric bill has been $250 a month. I live alone, work two jobs and besides weekends I am only home to sleep. I have my appliances plugged into power strips of which I power off prior to leaving on only power on if in use. Another tenant told me that their electric was over $400 a month prior to moving into a newer unit with central heat/ac. They suggested I never turn on heat or AC as the unit alone is what produces a high bill. I don't know where they consultant got $100 from but it's a number that sounds good but is not realistic to what tenants here really pay. 2: Move-In: I should have declined when she showed me the actually apartment I would be moving into. It looked nothing like the display that I was shown on my first visit. There were so many things that needed to be fixed I was very surprised she even showed it to me. The window had a hole in it and there was a bug on the wall. She killed the bug and insisted it had gotten in from the hole in the window. By my move in date they had fixed everything except the window but explained the new one would be there soon. I saw several lady bugs and the same little black bugs that she killed the first day. I even started MOUSE DROPPINGS within days of moving in. Ironically, the lady above me was able to break her lease and moved out because of rodents. Now, I did ask the leasing consultant about pest and rodents prior to moving in and she stated that it was an apartment and that they apartments were sprayed whenever requested. she implied that it was not an issue. Again, lies. 3. Public Transportation: I don't drive and work in the heart of DC. She said, "Do you drive?" I said no, she hesitated for a second when I asked about public transportation and she said that it was only a 10-15 minute walk and that there were 2 bus lines out front if I didn't want to walk. Well, those two buses only run once an hour, start at 6am and stop at 8pm during the week. Which I even asked for the schedule and she told me it was in my packet (it was not). So knowing that I went to work at 5am and got off at midnight, she fed me whatever BS it took to get me to say yes. She knew those buses don't run often nor that late at night. So, about that walk....There is a trail. Don't take it. A woman's body was found on it a week after I moved in. To walk the "Safe" route it is really a 20-30 minute walk that is really not that safe. Because I value my life, I am not walking home at midnight and have had to take taxis and uber to get to and from the metro. Because she was not honest I am now paying an additional $100-200 a month. As a non-driver public transportation is very important so I am extremely disappointed in her dishonesty about the situation. So, with my outrageous electric bill and additional fees added to my transportation cost. My rent is only $1174, with electric and transportation (metro and Uber) I am now paying over $1700 am month of which I could really have just stayed and rented a place in DC closer to the metro for that amount. So, don't move in. Half of the people in my building have moved out...I can see why. I even sent a complaint and no one has responded. I hate these apartments and have been counting down my exit. Very disappointed tenant!
It's. Nice and quiet. every day here. Not many children playing loudly outside. The ones that do are respwctful. My neighbors look out for each other and young men help me with groceries. Management has always been fair. Living here 8 years now, had my foyer painted and carpet replaced. I have a beaitiful top floor apartment and love it here!
I love my apartment. I just left one that had wayyyyyyy more issues than these small issues people are mentioning(small to me, because I've dealt with worst). All I'm saying is when you have bedbugs, snakes, raccoons and roaches in your apartment wall(DEAD) and smelling decay, you can find a new respect for Cypress Creek for having brick walls, wall to wall carpet, and sealed corners. I believe in cleaning daily. Insects/Animals love bad smells and food... Just keep a clean home. Living in the Metro Area, even the new apartments have issues mice, noise and TRAFFIC... I LOVE MY APARTMENT and LOCATION...
This place seem ok when i first moved because there is not deposit but all those amenity fees add up. Over time things worsened. I had issues with management and not taking my claims seriously. Maintenance and contractors would come to my apartment when no requests were made and I have had things stolen TWICE! The management office brushed me off and said handle it with the police. Maintenance request are handled quickly but thats because the apartments are ratty. My fridge and dishwasher broken within the first 6 months and the countertops started to peel. I had a roach problem when I first moved in. Management got complaints from the entire building to pest control started coming more regularly. Only having to pay electric seems like a good deal until you realized the entire apartments runs on electric and your bill is through the ROOF in the winter because its freezing cold. I live here for for about 18months and had to break my lease. There is no security and people would just be sitting on the stairs in the hallways at all hours of day/night. The amenities are a small work out room where majority of the equipment was broken and a pool that had strict hours and person limits. This was my first apartment and I would not recommend it to my worse enemy.