When we moved here initially we had problems that were fixed right away. Our unit was infested with roaches because of an upstairs unit. They eventually were evicted. However we are still dealing with a roach infestation and have been since we moved in. The property managment was including the monthly pest control in our rent, but now since managment has changed you have to pay for it yourself along with other things like water and trash. I am literally dealing with a 100 roaches plus at night when we turn out our lights. Nothing has helped and we keep our apartment very clean. All the apartment complex offers is that someone come to your place and spray. You can say yes or no but it should be mandatory when dealing with this type of situation. The landscaping is nice and always up to par. The tennis court needs to be repaired which I believe they are doing. The people who live over here are hit and miss and miss for the most part. Some are nice and stay to themselves but a lot are doing their own thing which is fighting and being loud on a lot of occasions. The office says upfront they are not responsible for after hours activity. Like a previous post stated, there have been two shootings, kids are always all over the place unsupervised by parents and the kids are rude. Especially in the summer at the pool. You will seriously not be able to enjoy yourself because the teenagers are in the pool by themselves, leaving trash, cursing, and complete disregard for anyone other than themseleves. There is usually some domestic disturbance every couple weeks with people yelling. I just had a couple fighting infront of my car. The gentleman punch the young lady and push her onto my car, infront of the kids playing after school. I would say its a nice place for aesthetics. The environment is sketchy at best and to me it's not worth the price you pay.
The office staff tried to be as accommodating as possible but there is a lot of information that is not disclosed. For example, we were promised 6 months ago that the laundry facility would be available soon, and for the last 4 months the response has been the same. Still no laundry facility. There are some leaks that occur but maintenance is pretty quick at responding. However, the office staff knew that we had a light going out (fluorescent long bulbs) before we moved in (almost 6 months ago) and it still hasn't been fixed. The main reason I give this complex 2 stars is because of the safety. There are people walking around at all times of night, loud music throughout the night, and teenage kids smoking all around the place. But all of these things are pretty much to be expected in an apartment complex. What we didn't expect was the excessive gun shots. The first time we heard gun shots, we called 911 and never heard anything else. The next time, we hoped it wasn't in the complex and didn't call anyone. About 2 weeks later we come home and there are bullet holes in our walls! Literally eye level to me. All the office staff could say was that they thought they had gotten rid of the guy causing trouble several months back....what?? Why are there no patrols? I called the "emergency patrol" for the complex that same night and never heard back. Additionally, we heard gun shots about a week later and we were informed that someone had been shot and spoke with a police about witnesses, etc. Whoever is/was causing trouble should have been stopped around the first shooting before anyone was harmed! Since then we have not been staying at the complex and are on our way out. I feel bad for the complex because they really have done some nice updates, but the area is just too rough to raise a family.