Came here to view an apartment a year ago after setting an appointment. The office was closed, and my fiance and I waited five minutes to see the employee walking up with another couple who dropped in, and 'claimed it' before we got there. It was the last apartment, we were miffed, but just let it go. Fast forward to the present, I'm looking for another place again and set another appointment. I had to reschedule for the next day after something came up, they said fine, and so I dropped in again five minutes before the scheduled time. The older lady had a poisonous attitude from the get go, and when I told her we had a viewing, she did the 'And?' mannerism with her face. "James?". No, I told her my name. Then, the younger lady says "Oh yeah, I was about to call you. We set up an odor killer and so we can't show you anything today." Fed up, definitely not going to try again. It's bad enough when half the reviews on here mention lackluster office management when they've leased the place, we can't even get a showing without them treating us like garbage. Service has only gotten worse in the last year, do yourself a favor and find another place to live.
I could go on and on about how awful this place IS! I finally made the decision to move when I discovered the multiple felon, sex offender living right next door to me and my kids, and THE PLAY GROUND. If the owners cared enough they would keep felons out, but they prefer to put them next to the playground. To help them keep their reputation of being the worst place on the planet. Don't do it, please I beg you. You would be safer, warmer, and dryer living under a bridge.
This is by far thee worst leasing experience I have ever been a part of. My fellow roommates which became my friends would agree, the people they have working here are incompetent and extremely rude. I will say the maintenance staff is kind and friendly but I feel sorry they work for such a impersonal employer. If you are planning on leasing here be ready for inconvenient 15 month leases, horrible stinking carpets, little toilettes, and poor water temp's, and year(and three months) of hell. STAY AWAY!!!!1
AVOID AT ALL COSTS, STAY AS FAR AWAY AS YOU CAN. Management will try to screw you over any way they can. We have always been very responsible tenants, living here for over 3 years (not necessarily by choice, but cheapest rent for our current situation). We always make it a point to pay on time but the management company changes every so often and then they decide to change the way they process their rental payments. 3 times they have changed their website, where they offer online payment methods for convenience mind you, and every time they change the website it screws up and doesn't accept your payment method, even though it spits out a confirmation that you have made a payment. Then of course they act like its all your fault and charge you the late fee. They refuse to listen to reason or make any compromise. If something goes wrong it is always your fault even when it is clearly a problem on their end. Their shady dealings, horrid customer service, and all around shitty performance borderline on criminal.
maintenance came in and out my apartment. locks have never been changed. my dog was tortured and mamed while at work. found trash thrown on my bed several times. vacuum on its back out of the closet in the middle of the room. this was a nightmare had to keep furniture in front of the door to keep out whomever had keys to the door. Nightmare apartment overpriced. neighbors like to call the police on your pet.