I'm giving this place a 1 because the average is not justified 2 at best. I have choice words to say about this place but lets be civil shall we. 1. Nice big grass patch reserved for dogs to use for pooping and peeing with a small pathetic kids playground tucked in the corner hints "luxury" The poop from the dogs somehow make it on the sidewalk. 2. Not sure why they have personal in resident services, when real issues need to be resolved, you have to contact corporate. 3. They're have been several cases with multiple sheriffs that come here. Not sure what's going on, the other day I counted 13 sheriff's vehicles and apparently there was someone walking around with a loaded shot gun. 4. Don't bother having guest spend the night, they only issue 12 hr passes. Imagine that? your guest arrives at 3pm, they gotta leave at 3 am. Hope you enjoyed the visit! 5. Amenities are maintained on a need to fix basis. Meaning 0 routine maintenance, just when it breaks. 6. Guest parking is only convenient for those who live by the (1) pool. Otherwise your guest have to walk a pretty far distance in order to get your apartment. 7.Customer service is absolutely horrible. 8. Units are okay, just remember you don't own them so it doesn't matter. Happy hunting
RENTERS BEWARE!!! **** RENTERS BEWARE!!! **** RENTERS BEWARE!!! **** I agree with previous ratings of 1 star and would select ZERO if that was an option. I haven't yet receive a letter or returned deposit from her move out in May 2014! We have left messages three times, spoken to someone at the property management office once, and never received any return calls when voicemails are left during business hours. We will now have to go to their main offices in person or file a civil suit for return of the deposit since their failure to provide a written reason for holding the deposit is illegal. RENTERS BEWARE!!! **** RENTERS BEWARE!!! **** RENTERS BEWARE!!! ****
wish I could give this place ZERO stars. I'm going to start at the beginning of this nightmare. We moved sight unseen from MS (internet) & told that ALL utilities would be on & we could swap into our name that Friday afternoon that we rolled into town. That was a lie!! We had no gas until late Monday so no way to have hot water for a shower, wash & dry our clothes, no stove to cook & were told to just use the gym to shower. Great! But moving in, it wasn't cleaned AT ALL!! Had greasy black footprints from the front door all through the apt into the master bath. kitchen was dirty, no tub spout, missing door handles, window screens bent, garage was nasty, balcony doors scratched by obviously a big dog...I could go on but you get the point. Took 3 weeks and a ton of complaints to finally get our carpet cleaned. Fixed some of the stuff promptly but never fixed window screens, after 6 months slapped some paint on one set of balcony doors that didn't match. Crappy parking, loud neighbors, miserable the entire time. If we had another option we would have never moved in. But anyway, we finally get to move out & paid $965 in deposit for that crap only got $351 back. We had carpet cleaned by Stanley Steamer, I spent 2 days spit shining it to try to get most of our deposit back. Had pre-inspection, guy was impressed at how nice it looked & told me to be sure all blinds were clean so I spent more time cleaning to make sure all was perfect. Got charged $75 for cleaning (was none to do), $25 for the screens that they never fixed, $65 for more carpet cleaning, $50 for repairing nail holes (we bought filler & did that too) and $227 for water, trash & sewer (back billed they said). Called & complained, too bad so sad was the attitude of Rita that is corporate for Prominence. Don't move here!!!! Horrible horrible experience!!! Lying, thieves that will rob you blind. BBB is my next stop. I wish we had been warned. WARNING - DO NOT MOVE HERE!!!!!!!!!!
Notice the most of the positive reviews are from a "google user" All the negatives that people have complained about is true. So there is no need to add to what has been stated by other tenants. Just read below. 80% accurate.