HELL ON EARTH!!! RUN AWAY. They called letting me know they had an apartment available that I spent such a long time waiting for. I let them know that I was in an abusive relationship and needed the apartment as soon as possible. The Property Specialist reassured me that I can move in and sign the least the Exact same day. She told me everything would be okay and we build a rapport the few times we talked. I sent in all the paperwork she asked for; weeks prior to the move. We set up a date for the move-in and her exact words were: "Come on, we look forward to seeing you." I had got a truck with my things packed and was prepared FOR THE 4 STATES AWAY MOVE. The drive was long and exhausting. The Truck was very expensive because it was such a far move. I got there early in the mourning and let her know who I was. Her response was I can't move you in, because of a paperwork problems. I was floored she kept going on about how this other agency had messed up. I asked could I just move my things in and get a hotel and if I could be reimbursed. This was not my fault but my problem. They said No. I could NOT move in anything until this was corrected. By this time the manager is involved, giving an excuse. She stated things about federal law and technicalities. It was their job to make sure this was completed and they didn't even do it! So just that fast I was homeless, alone, and didn't know anyone in Kentucky. They sent me away with tears in my eyes knowing full well the magnitude of my situation, they only added to it. They didn't care a bit. An older woman saw me crying and tried to comfort me. I told her what was going on. She said that it was one of the cruelest things she's ever heard of. She stated that at least I wouldn't have to deal with the rats and roaches at Prall Place. I left and just set in the truck inside of a Target parking lot calling places on the internet to find a place with no luck. It was so humiliating and horrible. I had to end up going back to my home state, where my abuser found me. To make matters worst I was out of 4k that I did not have and ended up getting beat worst than before. I HATE THE WHOLE STAFF FOR WHAT YOU DID TO ME! YOU RUINED MY DA*N LIFE.
I like it here me and boyfriend lives here