Wow the 1 star reviews on here are spot on. Pinnacle taking over management, believe it or not, has made things EVEN WORSE! They allow residents to remain unhappy, not offering a single bit of help to resolve concerns. THEY DONT CARE AT ALL. The only people that stay living here are the inconsiderate ones. We live on the top floor (2nd floor) and we haven't been able to get any sleep thanks to new noisy neighbors below. To make things worse, their disgusting food smells fill up our apartment to make it uninhabitable. Pinnacle (owner) doesn't even email us back when we share our concerns. I feel like we are stuck unless we want to break our overpriced lease. PLEASE Take my advice and find somewhere else. When we moved in, we noticed a smell, took a black light to the carpet and the room glowed like a Christmas tree. Piss stains everywhere!!! The office could care less, no apology, no effort to make it up to us. The walls are thin enabling you to hear everything your neighbor is doing. If you live on the first floor get ready to hear every footstep above you. The only reason we choose here was because of our dog was restricted every where else. This brings us to other problems. Majority of people have terribly behaved dogs. You can hear barking and howling all day. There are dog waste baskets spread outside throughout the complex. There are so many dogs here, that those wastebins get so full, that people just throw their poop bags on the ground next to the bin and the owner of the apartment just lets it sit for days. Other problems include, a lack of parking. People leave their cars in public spots for months at a time, leaving no parking for anyone else. Water is shared here so you are paying for others long showers. Service calls go unnoticed and unrecognized. WISH WE WOULD HAVE TRUSTED OTHER 1 STAR REVIEWS FIRST, NOW WE REGRET EVERYDAY OF LIVING HERE. DON'T MAKE THE SAME MISTAKE, DONT LIVE HERE
Decent apartment for the price. New management, service and maintenance is not good. Old equipments in the club house. As long as nothing is required from the office staff, its definitely not the bad option.
I had a very great experience at this complex. I lived here almost 2 years and the staff was always friendly with me and attentive to my requests/needs. Rent was reasonable for the location (lowest rate I could find in the area). The demographic mostly consists of families, so it doesn't get too noisy. It's an older complex, but it is very well kept. Two amenities that I loved at this location: Fiddler's Green Amphitheater and a Light Rail station are within walking distance. I would have stayed longer if I weren't moving out of state. Edit: I removed one star because the move-out process was way more difficult than it should have been.
Warning: Do Not Rent at Greenwood Park (unless you like being fleeced when moving out)! When we moved out of Greenwood Park, we made a point of ensuring everything was in order. We paid to have the apartment painted (using the apartment supplied paint), and we spent almost a day toiling away to clean everything in the apartment (including carpet), leaving everything impeccable (far cleaner than when we moved in). We were also on autopay to ensure we were never late with rent. Understandably, we did not expect any charges when we left. We were told to simply leave the keys in the office, which we did. A week or so later, I was shocked when we received a statement charging us for painting (including supplies), cleaning, and late rent fees, wiping out our deposit and charging us the difference. I called the apartment to clear things up, and I was told that I could review pictures online of the issues and that autopay was automatically turned off the month prior to leaving (no one had ever told me this, and it was buried in the documentation). I complained, of course, and the apartment rep said she would talk to the manager to “look into it” and get back to me. Of course, when I went online, no pictures pulled up at all, and they never got back to me. I certainly wasn’t going to pay something I knew I didn’t owe. After a couple months, I was further shocked when I received a call from a debt collector, demanding payment. I refused, telling the collector I had disputed the balance. Finally, in the final twist of extortion, I discovered the paid henchman of a collector had reported the balance to the credit agencies (I have never missed a payment on anything in my life). Simply put, Greenwood Park commits extortion. Regardless of whether you clean or paint, they will charge you for it, they won’t listen when you appeal, and then they’ll kick you to a debt collector when you dispute.
This is my 4th year in the Greenwood park apartment and i would say that first 2 years were awesome. Based on the facilities and price, i thought that this is the best place I ever hand. The days we had Rowena in the staff was the best time period. She is very professional and very friendly. Then the things started changing. The current staff is kind of rude and not friendly at all. Every time when I renew my lease, they increase the price by at least $125. But the very disappointing situation is, they (Management) cut down the facilities while all the other apartments provide the same facilities for a lower price. within last year, they limited the business center hours (club house) only to business hours which was used to be open 24 hrs, everyday. There were couple of computers and a printer in the business center which was very useful for the tenets. All of a sudden, they have removed all these computers and a printer recently. Hot tub is dirty most of the days and it is not getting cleaned very often. Apartments are kind of old. Doors are not insulated properly which caused to get the cold air into the apartment. So, the electricity bill is very high due to this reason. Finally very sad to say that the place i loved is changing to a bad place.