What a fantastic hotel !! Southern hospitality at its best ! The staff were so helpful, friendly and really went out of their way to make our stay memorable. The rooms are very plush and the bedding is superb. I find this is where most hotels loose points - in the sheets. The Peabody uses 100% cotton with a really high thread count. Room service is delish (and affordable) ! The burger is truly one of the best I've ever had. One particular staff deserves an honorable mention : Karah, on the club floor. Every morning she was ready to answer our questions, give us directions, guide us thru our day in Memphis. A wonderful asset to The Peabody. She truly cares about the stay of each of her guests. The Peabody Memphis gets 5 stars in my book !!
I've stayed at a lot of 4-star hotels, and The Peabody is the best...hands down. I booked a killer deal on Priceline for the property and on check-in I upgraded to the club floor. The cost was $80/night for an upgrade to the Club Floor, but it was WELL worth it!! The amenities you get on the club floor at the Peabody are several steps above the rest. You get a free continental breakfast, including pastries, muffins, and a combination of crackers, cured meats, and cheeses. There are also several juices available. In the evening, the Peabody serves hors d'oeuvres, which I found to be quite tasty! Before bedtime, you are offered house made cookies (oatmeal raisin, chocolate chip, macadamia and white chocolate) and all are fantastic. Also, on the club floor you get nightly turn down service, which offers house made desserts that are a wonderful end to your day. You also receive free valet parking with the club floor upgrade, which is a huge bonus. The hotel is old, so self-parking can be a hassle and valet is recommended. Valet was a great option (included with the upgrade to the Club Floor) and we had our vehicle within 10 minutes of calling for it every time. We interacted with many staff members on the club floor and lobby, every single person was kind and attentive. If you are going to Memphis we seriously recommend the Peabody.
NOTE: This is a DESSERT RATING. I enjoy the ambiance of the Peabody Hotel and even though I don't stay there, when I visit, I love sitting in the foyer and enjoying the gorgeous design and piano music. This past trip, on two separate nights, we ordered two different desserts. Night 1: key lime pie and a chocolate mousse cake. Night 2: coconut cake and white chocolate charlotte cake (Night 2's dessert from the deli). Tonight, Night 2, I actually couldn't finish the desserts. They were actually terrible. And I'm sure you're thinking, "How can cakes be terrible?" I know, I thought the same thing. But seriously. Even Night 1, forgettable, at best. I'm not sure of how the rest of the food tastes at the Peabody, but I've had my fair share of desserts and can comfortably say: avoid the desserts, any day, any time. You can make a better cake, at home, with a box-cake mix. Seriously.
Stayed here in May as a birthday trip. The hotel is absolutely beautiful. The room was huge, clean and comfortable. We saw inside other rooms which appeared to be quite small compared to ours. We had a suite included with purchasing a Blue Suede Shoe package so we could visit Graceland. Extremely reasonable price for everything that was included. Four days, three nights, a great package to Graceland and a large suite for two for under $1,000. Rooftop was a great place to hang out. Happy hour up there was a nice surprise. Great view of the river. Restaurant was clean with great food but several greats places to eat within walking distance. Lobby bar service was pretty bad. Bartender too busy chatting so took too long to get too pricey drinks. However, desperately needed antacid one evening when the sundries store was closed and a staff member was nice enough to open it up just so I could purchase that..... and some dessert as well. Very accommodating. Would definitely stay here again. Within walking distance to several well known restaurants and Beale Street where there is always something going on. Horse and carriage rides available right outside hotel. Well worth the trip. Extra to valet park, but you can park in the garage yourself. Only downside is that it is quite a walk to get into the hotel from the garage, but nothing unbearable. Also, it was nice to see the famous ducks on the rooftop and swimming in the lobby fountain, but trying to get to see them take their walk to the elevators was impossible. The lobby and mezzanine above the lobby gets packed with people, however we were there over Memorial Weekend, so maybe its easier during other times of the year. We did have to ask the front desk to send someone up to clean and leave fresh towels as they apparently forgot our room after the first night, but not a big deal. Overall it was a wonderful experience. I highly recommend staying here.
This place is just magical. And don't forget to watch the ducks!