The worst staff you could ever meet. Especially their manager Gabriel. He was very rude. Do not go for it, unless you find no other place! I wish there was a "zero" star rating!
This is the worst apartment complex I have ever had to deal with. The staff is incompetent and they will constantly try to screw residents over to make extra money. The rooms are overpriced and the premises are not even that nice.
You are vulnerable to financially abusive treatment if you are a student. Don't expect on getting your security deposit back unless you embrace on gathering an organized plan to fight it. This place will add extra/unnecessary charges to your bill every month as well. The customer service is incredibly insufficient. The employees have little to no knowledge of performing proper transactions. This place is lucky they they are convenient in being next to the University of Miami, without the leverage of location, this place is a headache to live. Equity Residential is an enormous real-estate enterprise and its reputation deteriorates due to the addition of degenerate employees and unorganized transactions at this location. You are better off finding a place to live somewhere else.
Worst place I ever lived. Even having Sunset shops right there still makes it the worst place ever it's a joke. Money hungry company. They charge ridiculous fees like Move in Fee 350!! pet fee which is non refundable which is understandable but Move in fee? For what me walking to the office to get my keys? My 2014 Ducati 899 Panigale was stolen from their parking garage where security is soooo bad. Gates always broken and so many cars broken into too. They made it hard to give videos all they kept saying is "we didn't see anything" Expect fire alarms often at random times. One month had the fire alarm go off every week most between 2-4AM They charged me a cleaning fee when I moved even though I cleaned it and the funny thing is they gave me the place filthy with stuff in the kitchen still. I sent an email to have it cleaned but nothing happened and then they charge me for cleaning. Literally the only person that I liked was the rental agent James. The rest of the staff has no customer service skills and as a Real Estate agent I would never recommend this place nor will I ever. Actually want to send out a mass email to all my database which is very significant warming of this place so no one sends anyone here. If you are a student, yea may be nice being to campus but is it worth the break ins, the theft, low security, dirt, cheap and broken gym equipment etc? I would recommend somewhere else. For professionals, there is about 80% students so you have to be ok with noise and fire alarms and the typical college life behavior. I hated this place so much and what they do and keep doing I left two months before my lease was over which they didn't care to show or try once to rent it out for me. So yea I waisted two months but was worth it not being at this place. FYI the only good reviews are because they offer money in a drawing for people who give a good review... Hope this helps for anyone considering this place.
La Pesadilla en South Miami!!! I could not imagine a family or any professional living in this property. This is UM rowdy kid headquarters! Oh well, everyone needs a place to live I suppose! The outside of the buildings all seem encrusted in soot or dirt from somewhere!? Diesel particles perhaps? Upon first glance, the building seems well put together until you go to a floor where there's no model apartment or common space. The hallway carpets are all stained and destroyed in spots. The elevators are grungy and reek of alcohol and cheap wh*re perfume at almost any time of day. Inside the apartments are terribly cheap kitchens when compared to the over inflated apartment price. The super cheap $650 refrigerator (and that's retail) is the biggest insult of them all! The dishwasher is the typical cheap bare bones model that is capable of waking up the neighbors and rendering your kitchen area useless during its laborious wash cycle. Read the review by Zhi K. (Yelp) for an additional agreeing opinion on the overpriced factor. The garage is now a patchwork of hidden graffiti but the garbage and broken window glass seem to be mainstays. The review by Katie R. (Yelp) is signature Equity: Don't bother us with anything, just pay us, b*tch! If you're a student at UM that's not paying your rent, go for it. This is a great place to destroy, smash, get smashed, and party in!!!!! Oh, and it's also pretty likely that you'll be the victim of a mugging, robbery or some sort of property damage while living here!!! Yay Red Road Commons!