Great apartments and helpful management. They have improved the quality of service over time. I have been satisfied with the timely maintenance and level of care. a very family and pet friendly place to live.
So in all fairness, these apartments are pretty nice. They are spacious with lots of window, large bathrooms, and huge closets. The attached garages are nice and the area is safe and quiet. However, for all that we pay, you would think that the driveways would be shiny and black in the winter. I do not think they ever salted them and only shovelled once a day. Sorry, that just does not cut it in a town like Cleveland. Also, they had stupid rules, like a car cannot be parked in a space backwards. And the kicker for me was when we were moving out. We had moved into the apartments in the middle of July, however we were expected to pay for the full month of July when we left at the end of June the next year. The lady at the management office also gave me attitude when I pointed this unfairness out to her. Although there are nice people that work here, I have also found a few are useless and rude. Once again, these apartments are not cheap and you would expect amazing service, but they definitely fell short on that.