The Pros: Reasonable Rent, great amenites (good gym and the staff was always at least friendly) The Cons: The apartments were pretty crappy. Bad appliances, bad kitchen cabinets, and the pumbling broke at least twice while I was there. They also have a tendency of moving people into empty rooms in your apartment without even letting you know. Which mean my apartment, which was previously filled with quiet students was quickly with people who liked to party till 4AM. Which is totally fine, but wasn't what I wanted in a living experience. They also nickle and dime the shit out of you, I paid a 250 dollar transfer fee to move from one apartment to another in the complex, despite already paying more rent. (I mean, a modest fee is understandable but that 250 was crazy) They also gouge move out fees like crazy. I had to pay $50 because the last guy out of my apartment didn't take his stuff out of the fridge. So staff was friendly, but if I had a chance I would have never lived there to begin with.
ABSOLUTELY HATE the experience I've had at campus crossing. The managers, the staff, maintenance, and the service is HORRIBLE! At first it seems like a great place to live, but do not be fooled by the staff and managers, their service is the WORST I've ever had. Personally, student living to me is a rip off, but I am in school and needed a place to stay until I graduate. I wish I would've known what I know now. I had problems with Campus Crossing before I even moved in. The staff is very incompetent at their job, we were told we could not move in on the 1st floor and there were no available apartments on that floor. My roommate called them two hours later and another staff member told her there were quite a few apartments available on the 1st floor. STRIKE number 1! The 2nd issue I encountered was the rooming situation. For those that do not know campus crossing allows you to choose amongst yourselves which room you want (that was not the problem). The problem I had was after we chose our rooms and it was set in stone my bedroom door was not even locked prior to me moving in. That left my room vulnerable to be taken by another roommate prior to my arrival. After moving in I thought all problems would cease...I was WRONG. The staff remained incompetent and poorly trained at their jobs. I would consistently be told one thing and my roommate would be told another from a different staff member. Eventually we had to give up and just consult with a manager which didn't help much either because she proved to be just as incompetent as her staff. Now here is the biggie...WE GOT MOLD IN OUR APARTMENT!!!! The situation was handled so poorly and unethically I'm considering filing a complaint with the local Health Department. It was treated as if it was normal. Mold can be harmful not just to us, but our items. In fact my roommate had mold on almost 15 PAIRS OF SHOES that she ended up having to either throw away or get professionally cleaned. She was only reimbursed $250 and some of those shoes were expensive not to mention the cost to clean them. Maintenance came to check out the apartment, but were incompetent too. They couldn't even tell us if the mold was harmful, so we were paying them almost $500 a month (which is another problem, do not be fooled by their seemingly good rates, your electricity will be at least an extra $25 a month not to mention the $3.75 they charge you for it that they will FAIL to mention to you) to live in a MOLD INFESTED apartment !! We were then given a machine that was supposeldy suppose to help with the mold situation, but they basically blamed US for it. Stating that because we don't let enough sunlight in the apartment it was our fault. WHAT!!!??? So it is our fault your apartments are poorly built. BY THE WAY THE CONCRETE FLOORS ON THE 1ST FLOOR SUCK AND LOOK HORRIBLE DO NOT BE FOOLED BY THE MODEL !! In the meeting about the mold once again nobody could tell us if the mold was gone except for "it seems to be in good condition," nobody could tell us if it could reoccur and my things would get ruined except for "we dont believe that will happen", and all the maintenance man could say was their scientist died that day so he could not look at our apartment to tell us if the mold was harmful or gone -___- For all I know my things could get ruined tomorrow, but I'm still expected to have my rent on time??!!!??? I've had my sink handle break and flood my room ruining my female products, toilet paper, as well as some of my suade shoes. My roommate has had an unexplainable flood of water on her floor (literally still to this day they cannot explain it). AND AFTER ALL THIS WE WERE ONLY REIMBURSED $250. No decrease in rent and they do not pro rate by the way, which means you are paying a full month of rent for only half a month in August. And do not expect much help from the manager, DAWN, she will only look at you confused and shrug her shoulders. I've had several run ins with her, she is nice, but not fit to be a manager ! She has NEVER helped me!! I wish I wouldve looked at these reviews. DO NOT MOVE HERE!
Coming from Chicago, I am shocked how cheap the rent is here with all the wonderful amenities! I have worked out everyday and enjoyed the pool! I also can't believe parking is free and each person has their own bathroom! The staff has been very friendly and helpful! Not to mention the location is great- less than a mile from class at uncg and the friendly center is nearby as well. I recommend this place to everyone!
Campus crossing is the epitome of terrible student housing. I have lived here for the past 4 years and each year the staff and facilities get worse. I have also lived in 3 different locations while residing with campus crossing. The only reason I have chosen to stay here was because it is close to my school but that was honestly the biggest mistake of my life. The staff is very unorganized and disrespectful. In my opinion I think that the staff is slack because the majority of them are college kids themselves and they just don't care. The manager Dawn has no management skills whatsoever and has always been no help at all to any of the issues that I have had in the past. The district manager won't even speak with you, yet he sits in his office and all day eating. If you keep your thermostat at 70 degrees amenities shouldn't be too high which is a plus. However, the environment keeps going down year by year. Bug infestation, dirty hallways/walkways, dirty pools, dirty gym equipment, lack of privacy because the staff will literally barge into your home, and lack of management skills will cause this place to go to ruins. DO NOT LIVE HERE!
Pros: * good rent price * good apartment size Cons: * apartment had a lot of maintenance problems (toilet leaking, A/C needing to be fixed, and sink's garbage disposer needing to be fixed as well) * location was too far from my university Words of Caution: * rent is per person not per apartment * you are allowed $90 in electricity bill allowance and need to pay if it goes over $90