At my first location on Aycock was a good experience, except for the huge fee after I moved out for cleaning, when I left it in nearly perfect condition. Ever since I moved to the townhouses I have had more problems then ever. Someone hit my car and broke into my car, my alarm system was not set up and randomly went off, and took them a week total of coming multiple days to fix. Electric bill is high when I do not even use that much electricity. They have NO after hours maintenance or office person, if you have a complaint, get locked out, or your alarm wont stop ringing because you have no code to stop it. For the price, the townhouse is nice; huge kitchen, nice medium size patio, big closets and plenty of storage, but it has too many problems due to them being old. Maintenance is nice, most of the time they are fast to fix things and other times it takes them days. The only staff members that are nice and helpful are Bobby (who left recently) and Matt, the manager is rude. If you have a problem or complaint you have to go to the office multiple times, or call multiple times for them to do something about it. Overall, I like the townhomes, but dislike the staff and their way of handling policies and situations. I have been with them for 2 years already, and I have another year left so I am hoping for a lot of improvement. The main improvements I would like to see is having an after hours maintenance and office person. A more courteous staff, and better handling of complaints and billing. Also cameras for the parking lots, to insure more safety from breaking in, and to catch everyone who hits and runs.
Absolutely HORRIBLE. Very unsafe. Throughout my nine months in this complex, there were 3 shootings and one that occurred directly next door to my apartment. The office staff never contacted me nor did they care that myself and my roommates lives were then at danger. Also, please do not let the positive reviews below throw you off. I have reviewed them, and I see that each positive comment has been written by AN OFFICE STAFF MEMBER. I wish I knew prior to moving in that campus crossing is a negligent and unsafe community. Do yourself a favor and live somewhere else.
I have lived at two different Campus Crossing locations. The first was ridiculously priced with a small room and the second was an older apartment with the room size of a matchbox. Make sure you request to see the actual apartment before you sign the lease because the model apartment that the show you is NOT the actual dimensions of the apartments. The staff is extremely unprofessional especially the office manager. They are not very tactful with addressing issues or concerns nor handling any issues or concerns you may have. The one person that was great on their staff no longer works there. The office manager will also give out your personal cell phone number for future residents to call you even AFTER you specified that you DO NOT want random individuals to have your information. The maintenance staff is very pleasant. They are always very prompt and friendly when they come out to respond to a request. I WOULD NOT RECOMMEND THIS COMPLEX OR ANY COMPLEX THAT THEY MANAGE TO ANYONE.! The only aspect that is saving them is that the are close to UNCG's campus. If you can, find a different complex that is close to campus. There are plenty.
Campus Crossing an upgrade coming from my old apartment!! You do not have to worry about your friends visiting you and their cars being towed!! They do not have visitors pass here which is a PLUS!! I see a lot of people complaining about the electric but I stayed in the Spring Garden location and had 3 other roommates and paid $25 a month for electric and may $35 during the colder and hotter months. Now I stay in a 4 bedroom and my electric bill is $20 bucks. The amenities are nice but my main concern was my roommates. I came in by myself! I did not have anybody to stay with. I was match with three roommates and I would not trade them for the world!!
I like here. The prices varies and are fair. Staffs are young always smiling and always there to help. Good gym area, nice play ground and lots of students living. I recommend it.