We're going on year 3 here and we would recommend this place to you. The good: David in maintenance is as good as they come. He has went above and beyond and is very kind even fixed something not on our list because he thought it would be a convenience for us. He solved our toilet issues that other's couldn't. Nicole in the office is a gem. She has been kind and caring like David, and has always done what she says she will and does it very well. If it wasn't for her, we would have moved instead of signing a 3rd lease. Sarah is a new office manager and really surprised us with an overly fair outcome of our move-out inspection. We got back the full deposit even though they did have to re-clean the carpet as long as we gave a receipt for our professional cleaning. Perfect because we really did do everything we could to leave the apartment move-in ready. As for the grounds and safety, we have no issues, the apartments are well kept up, maintenance comes fast, office answers phones, good water pressure and temperature in the two bedroom. The bad: You need to get it in writing whatever agreements you make concerning things like getting 200 off first months rent and how long they would hold the apartment they say is yours. In all fairness, there was a new leasing agent and management changed, so this might be why.
Apart from the good apartment layout (2 bed/2 bath), this place was a disaster. First, we were invested with bugs. Spiders, silverfish, centipedes--from Day 1. The maintenance staff and I became very friendly, because they were out 3-4 times per month. Tammy the manager is an absolute nightmare to work with. The last straw for me occurred 2 months into our 1 year lease. I asked for maintenance to come look at a hole in my closet. LOOK, not touch. I wanted to know if they thought the bugs could be getting in there. What did they do? They caulked the holes, left the closet open and my bedroom door shut. Did I mention they LOCKED MY CAT IN THE ROOM? He of course got into the caulk! When I told Tammy, she chuckled and said "It's most likely non-toxic." I also lived next to a drug dealer. I watched him sell drugs in plain sight for 12 months. Each time, I told Tammy and the police. Both did nothing. He is still there, selling drugs and letting his dog poop in the middle of the sidewalk. Do not give your money to these people, they are not worth your time and effort.
Slugs, pinworms, trash collectors as neighbors...where do I begin? This apartment complex is the biggest mistake I've made in housing, and I've been renting for 10 years. Most recently I've found multiple slugs in my bedroom on two separate occasions, and on the most recent occasion, they didn't bother to send maintainence for well over 24-hours. I notifed them on day 1 and it wasn't until day 3 that they sent someone to patch the hole that the slugs were coming through. Me and my daughter also contracted pinworms, which we didn't have before we moved here. That might have been because the previous tenants were collecting trash from the dumpsters. The management refuses to let me out of my lease, and so we are faced with having to pay rent on two places now. They could care less about what we are suffering through, and stick to the letter of their contract. They don't care about our well-being. In my opinion, this is the last place you should choose to live. Also, we asked for a 3-month lease, and it wasn't until I was on my way here that they informed me that the 3-month mark wouldn't begin until the next month. Since I had moved here on the 5th, my "3-month" lease was now 3-months and 25 days. I was very misinformed on that. And last but not least we have been infested with insected - mostly huge - from day one. This all makes me want to vomit!
This place seemed like a dream til we had to move and they treated us like crap and refuse talking to us before we fully moved
I lived here two years, and while it was exactly as an expected apartment life would be, the loud neighbors, the police were called on them several times, the appliances were old, my purse got stolen out of my purse.. blah blah blah... It wasn't great by a long shot. It was okay-ish despite all the junk we had to put up with... There was a maintenance man who just walked in my apartment with no notice. He about got his face shot off too. We have guns, lots of them. In my opinion it was not worth the money. We live in an apartment with the same amount of space, two bedrooms, and it has a laundry room etc... its over 100$ cheaper!! I just feel like for the money you will spend @ Buffalo, you shouldn't have to deal with some one the junk. They should have a police officer to patrol the apartment complex, they should kick out people when you complain on them being loud, and having to be woke up by them screaming "He's going to kill me!" at 2am! My husband and I felt like we were watching Jerry Springer every night... Didn't even need cable! If they want a classy seven/eight hundred dollars a month, they should keep a classy complex... That's all I'm saying. Can't have your cake and eat it to. So, why am I writing this review you ask? Well, I am applying for a home loan, and I have to have proof of payment for the last 13 months. So, I only needed the last 5 months of "proof of payment" from Buffalo, I got in and ask to get a print off of it (I remembered that they said they keep your info for one year after you move) So, she says, "Well, I need a 50$ payment, then I can fax it to your mortgage consultant." ARE YOU KIDDING ME?!!?!?! FIFTY FREAKING DOLLARS? I said, "You're joking, right?" She says," Company policy." So if you plan to get a home after you live at Buffalo you will have to make a 50$ payment for your own freaking information. Yep. You read that right... for a piece of paper that cost pennies. What a joke. Moral of the story. Don't get a place here. Apartment life is apartment life... Its going to have your annoying people everywhere you go, but at least don't pay an arm & leg for it. Save your money paying a little less, and get in a home asap. Apartments are great if you need to get on your feet or you're just starting out, but this one is for the birds~