Such an awesome establishment! The one bedroom apartment was perfect for two people. The staff is exceptional, very nice, answered every question of ours, and very friendly. We cannot wait to move in June! If you're a first time renter please keep these apartments in mind. My boyfriend and I went there after hours (not knowing this) and Christine still showed us around and took her time to answer any questions we had. Everything was explained to us in great detail including papers we had to sign. Thank you Christine for showing around, we really appreciated it! If anyone reading this wants a tour, ask for Christine!
My girlfriend and I signed a lease in January for a 1 bedroom. It looked as if they were fixing up the place to be more for young professionals, like us. When we signed, they told us all the 31 advertised amenities would be ready when we moved in and now it's been 2 months and still none of them are open. Are we still paying $1000/mo for a 1 bdrm even though none of the amenities they promised are open yet? Yes we are. Although the apartments looks nice, we have gaps in our wood floor and cabinets & the bathrooms are the worst. If you enjoy taking a relaxing shower, that's not what you'll get here. Ice cold and then within a second scolding hot. The bathroom alone is enough for me to not stay here another year. Not to mention the kids running around in all the hallways at 11pm and couples fighting outside our windows at night. You can absolutely tell that only 1/3 to 1/2 of the units are remodeled with new tenants. The rest of the tenants have been here a while and some of them are still even allowed to smoke in their apts which makes the whole hallway stink of cigarettes. This place could be nice and it very well may be within a year or so, but the current conditions and high rent are not congruent.
[EDITED : April 22nd, 2016] Maintenance requested was good and quick, things looks ok. Facilities they boast about, gym room, game room, parcel center blah blah blah.. is still not ready while they said it will be ready by mid April. Online portal of no use, and posts is pending since more than a week. Adding one more star as I have all required basic facilities here, and because of location, I feel convenient going anywhere from here. [EDITED : April 1st, 2016] I'm moving in today and was at leasing office again. They keep close eye on these reviews and accepted that it may be a miscommunication. Let's see how it goes. One more star. [ORIGINALLY POSTED ON March 22nd, 2016] Well, please just don't go on 4 or 5 star ratings on Google or Facebook, I bet those are fake. I am shifting here starting April 1st 2016, and already facing a lot of lies. I was there a month ago, and asked them to put an apartment on hold for a month. Leasing office asked me to sign on few papers, and explained me why this paper is for. I clearly told them, I just wanted to put this apartment on hold for now and nothing else. I will decide about lease later, and today when I finally decided to sign lease with them, and visited leasing office, they told me that I have already signed the lease. I was stunned, when she shown me paper with my signatures, as it was explained to me you are signing on this paper because we need your background verification, so whenever you will be coming here for signing actual lease, it will be just quick, and never told me if that paper is actual lease agreement. I was pretty mad that time, because I was feeling cheated, what if I have decided not to move in? It's a nice location, but management doesn't seem true to their words. Please read before you sign anything, don't believe on their words. Liars. 1-Star
UPDATED: I wrote the review below when we were in the midst of negotiating with the Concierge after they tried to unilaterally change the terms of our lease. The solution we came up with was ultimately very acceptable to us, so all's well that ends well. With that said, I would recommend keeping a close eye on the terms of your contracts. At one point we were told that the lease allowed them to change the unit in which we would be placed. I could find no such clause in the lease. Bottom line, read before you sign and demand that they meet the terms of their agreements. Since we've moved in everyone has been very nice, and they seem genuinely committed to providing good service. (this review is, of course, subject to further revision) **** This is the original review: 1 Star Ripoff Warning. My wife and I signed a lease here for a unit facing west. We had very specific reasons. Then, two days before we're supposed to move in we're told that we need to take a different unit facing the parking lot. Stay away.
The new management doesn't "take care" of the pet building. Doggy bags will be out for over a month before new ones are ordered in, which will only last for couple weeks before it runs out again. Last month the doggy bins were so full that people were throwing their doggy bags aside of it; It took them awhile to cleaned it up.The management doesn't really reinforce the "pick up after your dog" rule. When the snow melted, you can clearly see dog poops everywhere! I mentioned this issue to management couple times but yet nothing is being done; The old management were much better about this issue. Other than this, I have no problem with the new management. Just as much effort they're putting into renovating the complex, I wish they would put as much effort into up keeping the pet building; especially when our pet rent are supposed to go toward those kind of things.