Living here has been a hassle and headache. Unfortunately, I'm still a resident and is now being asked to transfer to another unit and the transfer lease and contract that I'm being asked to signed is not accurate, it all seems shady. The property is not in a good condition. Worse management, I have ever encounter, they are rude, racists and treat tenants as if they are doing us a favor. Recently this property was sold and when I went to get a package from the office and because I have a long name and not both of my names were in the mailing label, I was quickly accused of not being on the lease. This property is advertised as a luxurious one and it is far from being one, aside from the terrible costumer service that you will experience. Most of the units layouts are next to impossible for furniture as some might be spacious but in weird shapes. Windows that face the golf course are in terrible condition as one can always feel the wind coming in. When maintenance request are made they are not taken seriously and are not timely taken care of. I highly advice you to not consider this property for your home. I'm posting this on Thursday October 15 of 2015.
I'm still currently a resident and will unfortunately have to remain one until our lease is up in may. Let's start off by saying for the price you pay it's not worth the hype. Believe me I got sold on the look and size of the apartments.. don't be fooled! I've been living here and haven't been able to use the hot tub once which was one of the most appealing amenities to me.. not once in 4 months cause it's been broke ever since we moved in! I brought it up to management and he stated he was waiting on a part... ah no! Doesn't take 4 months to replace a part. The maintenance men just do no listen, I've made many complaints about our outlets having electrical issues and he comes and does the same thing and right when he leaves it's doesn't work again. The doors on our apartment have motel style locks... which means my 2 year old can turn the door knob and as he does that the door unlocks!!! This is so dangerous! I've told them to replace it with a standard chain link lock and they maintenance men came and replaced it with the exact same damn lock! Please please please.. do not fall into this trap. Location = great/apt size= great/ everything else= nightmare. They claim to be 100% smoke free yet I smell smoke and weed through the vents. They don't follow up on complaints and few times they marked our workorders as completed even though they never came to fix anything. Plus you pay all utilities, and every window seal is broken and it won't be replaced by winter and our heating bill I'm sure will be high. So take my advice, do not sign the lease. I'd I could give them 0 stars I would.
This apartment complex is nowhere near luxury. Living here was hell for me. The hallways smelled awful, the carpet was dirty and often had dog feces on it. Tenants would leave their garbage laying on the stair case. It took management weeks to clean it up. Most apartments have mold in the bathroom, I know this because my apt has it and many of my neighbors complained of the same problem. Low and behold the solution the management team came up with was to simply paint over it. It came back and then they tried to spray it away. Being I have a young child, this is very scary and unhealthy for living. I have told my child's doctor about this because my child has been sick so much since we've lived here, and I think the mold has a lot to do with it. The maintenance man Nick is very unprofessional and slams the apt door knowing you have to hold it and close it. He never takes care of apt issues unless there's an inspection, then he half ass does his so called work. The new management is rude and apparently all files from previous management (Jason) are lost? Wow, how unprofessional and careless. This place is a joke, they charge an arm and a leg to live in poor quality, old units. DO NOT RENT FROM HERE!
Dont even bother here. For the price that they charge that includes NOTHING, you're better off renting a house. Lets start from the office; they have one short janitor staff who's rude and does not listen to anything you say. I asked them to give me a call before they go up to my room to fix something and 4 requests later, still no call. That's 4 times that they disobeyed. Then there's the living conditions; they obviously never cleaned the walls of the bathrooms because when i took a hot steamy shower, the walls started to drip with some yellow stain. Obviously those stains werent caused by me because I had only been here for 2 days. I would never have known they were there if they didnt start building up by dripping down the walls. Thirdly, this location is super old. There are no ceiling lights in the bedrooms and the lights that they DO provide are dim as shit. So prepare to buy hella lamps to light this bitch up because this place is just a complete dump. I've read other reviews about this place changing managers a lot and its true. The person that signed me up is now gone and there are new staff here. All documents are lost. This place needs to be shit down.
I've lived her for 2+ years and this place has become a dump. When I first signed my lease the property was always clean, well maintained, and if you needed anything from management they responded immediately. Since then there have been 4+ new managers. Half of my information has been lost and I am constantly resubmitting my renters insurance copies and dealing with their lack of logging payments and handling maintenance concerns. This place went from pristine to extremely ghetto - and fast. I would recommend that you look elsewhere for the price they charge you in rent. There is garbage everywhere, the parking lot only was plowed around 3 times last year with all the snow we had, and there are constant issues with broken doors, including garage doors, lights out in garages, hallways, etc. This place used to be wonderful - can't wait to move!