Some really harsh reviews here! I've lived here for 3 years. I find the office staff to be very friendly and helpful. My maintenance issues have been taken care of in a timely manner. Rents are high, but we get a lot of great amenities, like attached garages, beautiful pool, year-round spa, new equipment in the fitness center, washer/dryer in unit, mountain views. Rents have gone up about $100/month every year, but that's the reality of the Denver market. I would renew my lease for a 4th year, but I have a new job, and I want to get closer to work.
Creekside at Highlands Ranch is the best apartment complex in Highlands Ranch, CO! Not only is the staff, particularly Yasmin, extremely nice and helpful but the facilities are always clean, the pool is open nearly year round and the fitness area has state of the art equipment for all of your workout needs. The newly remodeled units are extremely nice with all stainless appliances, beautiful cabinets and counter tops. I highly recommend anyone looking for an apartment in the Highlands Ranch area to make Creekside at Highlands Ranch their first stop, you won't need to look anywhere else!
I wish I could give this place no stars at all. They were rude, unhelpful and very unprofessional. The lady that helped me and my husband lied about the rental criteria. Also she said that if we cancelled with in 48 hrs. We would get a refund in 3-5 business days. Well I found a bigger place for less when I called to let her know we were cancelling she was rude and unhelpful she said that it would take 60 days for our refund. What a joke. I asked her for the corporate office number and was told that it would be useless to call as they would not do anything.
Their is dog poop all over the place im a little stunned because for what we are paying you would expect their to be clear paths when you walk not poop all over the place also their garages do not work its a little frustrating to be stuck out in the cold having to call matinee when you have a appointment.