DO NOT MOVE INTO THIS DISGUSTING PLACE. MILITARY BEWARE Not only are the apartments disgusting, but so are the people that work there. Here's my story. We decided to choose this apartment because of the location and proximity to base and my school. FIRST of all, rent may say its 1300, but miscellaneous fees will jack that up to about 200 more. Have you ever heard of paying for maintenance or bug spraying around the apartments? Me neither. Apparently paying a ridiculous amount in rent for a 1 bedroom apartment in ghetto Escondido isn't enough. Our neighbors were harassed by the leasing office. If you have a motorcycle, more than likely it will get stolen. So our neighbors parked their bike on the back porch, in which they were harassed by the leasing office to move the bike because it "looked bad since they were trying to rent the apartment above them." UHHH, okay. NEXT LOAD OF BS. The wonderful "non-smoking" policy. This has not been the case ever since this place opened. It actually took place while we lived there! On day, the wonderful leasing office decided to change the whole entire place to non-smoking. So no, you cannot smoke on your patio, or near it. If you do, you get a big fat charge. HERE'S THE FUNNY THING!! When our neighbors with the bike moved out, a leasing office worker MOVED IN! How awesome! SPECIAL TREATMENT ALL THE WAY. I'm sure rent was even discounted. These wonderful people couldn't even follow their own policies and would smoke on the side of the apartment like no one would know! WAY TO REPRESENT. EVEN FUNNIER, almost ALL of the leasing office workers LIVE IN HIDDEN COVES. HERES TO EVERYONE MILLITARY! DO NOT MOVE IN HERE BECAUSE THEY HAVE NO RESPECT FOR MILITARY MEMBERS OR POLICIES. We received official orders 28 days before our move to across the country. I went in to give them our orders to terminate the lease AND gave a 30 day notice FEBRUARY 8TH. We HAD to move out MARCH 1st. So a 30 day notice would have taken us to have to pay up until MARCH 8TH, RIGHT??? WRONG. Apparently, prorating is nonexistent here and were were "responsible for an extra month". BULL. We went to a lawyer who advised us not to pay an extra month because we should have been charged just those extra 8 days. WELL, these people charged us the REMAINDER OF OUR LEASE because we supposedly "abandoned our apartment." Even though I had given a 30 day and our orders. KEEP IN MIND: MILITARY CAN GET ORDERS TO DEPLOY AS EARLY AS 24 HOURS. THESE PEOPLE DO NOT CARE. MY ADVICE: STAY FAR AWAY FROM THIS HORRID PLACE. It is dirty, the people are full of poop, and rent is way too high to live in a dumpster. I HOPE THE LEASING OFFICE SEES THIS. YOU GUYS ARE ALL CONNECTED TO EACHOTHER AND ALL FEED THE SAME LINE OF BULL. AN OVERALL 1.9 RATING MEANS YOU FIRST OF ALL HAVE AN ISSUE, AND SECOND OF ALL ARE GOING TO LOSE YOUR MILITARY CUSTOMERS DUE TO THIS REVIEW. Have a nice day everyone.
Hidden Cove has been a wonderful apartment for me and my wife! It's quiet, spacious, and close by a ton of shopping and restaurants! It's just two blocks away from Interstate 15 on-ramps, so I can get to work quickly. We've lived here since 2013 and if there's ever been an issue (sink disposal went out once), the maintenance staff has been quick to respond and help solve the problem. There is ample parking inside the gates and they do a good job of making sure people who aren't in compliance get removed quickly. Parking stickers are issued and you can always get passes for friends and family with no hassel! Pets are welcome and there is a lot of grassy areas for them to roam and play. Our dog loves it! Thanks Hidden Cove!
My mother moved into Hidden Cove in September 2013. She likes living there, it is clean and quiet. There are some issues with pricing, there is too many items not included in the base rent price. What she is very pleased with is the service. Every time she calls to have some item looked at, it gets attended to within the day. The office and service people have been professional and polite. We just recently had and issue of a slowly leaking pipe that had been putting water behind the bathroom wall. Jennifer sent someone out immediately to check it out. When found out, the pipe was repaired the same day. They had to mitigate any mold issues, which was done the next day. All of the people the interacted with my mother were very polite to her and attentive of her needs and desires.
THIS PLACE IS A TOLIET!! LISTEN TO THE REVIEWS I SHOULD HAVE!! I regrettably live here with my wife now and hate it more and more every day. Hidden surprise charges not mentioned in the base rent are just one of the many joys here at the "Hidden Cove." They are nazis about parking and what you do with your own patio that you pay a insane amount of money for. Straight up lied to me saying I could leave my motorcycle own my patio at night (which was a deciding factor in moving here) which I asked Ricardo the leasing consultant CLEAR AS DAY and was told that that would be fine. Only to be harassed about it by the rude office manager being told I had to move it "sooner rather then later." even though her employee assured me it would be fine. The office is rude and unhelpful, anytime I have to interact with the office they all act like they are doing you a huge favor by talking to you. There are fees and fees on top of the fees for the fees! The list goes ON AND ON! STAY AWAY FARRR AWAY! Let the Hidden cove STAY hidden from you and your family.
The inside of the apartments and community are very well kept and beautiful. The staff pretends to care about any issue you present and the maintenance staff lags on fixing any issues. A/C was down for a weekend and they went on vacation before fixing it. It was 100 degrees this weekend. Also, when I moved in most of the outlets didn't work and I had to put in an order for them to be fixed, and there was a mass mold growth in my dishwasher that I cleaned after finding a God awful stench the first time I used the dishwasher. The office hours are not real, they leave early, show up late, and never answer the phone. Oh, and they changed the 30 day move out policy to 60 days, without warning me or my neighbors, so my neighbor had to deal with that, but warned me ahead of time. And the website says "gated community". HA! Lies, theres a gate in the front part, but there are two other undated entrances, thus my neighbors Jeep was stolen and never found, and my car was broken into and the side mirrors were stolen off my car. Excellent.