The bug problem will NOT be fixed by this staff either! Numerous bug control people have been out to my mother in laws apartment over the past THREE years and still as bad as ever. The empty promises made by staff are rediculous. They are rude and liars. I wouldn't recommend the complex to ANYONE!! The kids have a dangerous playground and the the pool has been promised to be open every year for the last 3-4 years and still NOTHING. Also the security is a joke. I have yet to see any changes except getting the homeless out if the hallways. Nothing has changed except another staff that seems to not care about what the tenants who have lived there years have been through. 👎
Lived here for awhile, New Management Company has taken over and WOW!!! Immediate CHANGES!! Great Office staff so far and they hired SECURITY!! Signal 88 is now patrolling property, and the Idiots, homeless people, and "Off" Looking people are RUNNING!! They actually walk the property every time they patrol, The Officers are Courteous, Professional, and take time to speak with my kids and I about any concerns we have!! I will gladly rate this place higher if they keep it up!!
I'd like to preface this review by stating that if I could rate this apartment with 0 stars, I would. We lived at Warren Harbor from August 2012 to July 2013. Advertised "fully renovated" apartments, and playground/basketball court areas; None of these were true. The linoleum in our kitchen and bath was torn and on move in were promised a fixed floor which never happened. The apartment was dirty, as if their cleaning staff had merely walked in and back out. The dishwasher was "fixed" twice to no avail. Among a pool of annoyances with what was supposed to be a "renovated apartment." After moving in maintenance removed the A/C unit from our apartment, in the midst of August, stating they would be replacing it with one that didn't cost the company so much money. It was never replaced. After writing in three times over the course of a month to formally request it be fixed, I began asking questions at their office with the promise of "it should be done in a week" three months later it was not complete and I had moved out. Having an apartment that is constantly at 90 degrees with three fans blowing consistently is not a fun way to spend a summer. The tenants here were often times rude. We had people living around us who smoked pot on numerous days out of a week making our apartment stink. Someone offered to sell us drugs numerous times after move in, with no response from the apartment staff. A guy above us had his music constantly blaring with no common decency to stop after being politely asked. The worst place I have ever lived, I wouldn't wish anyone to ever live somewhere filled with such irritating staffing and tenants. If you're looking to rent from Warren Harbor -stay away.
I signed a lease for Warren Harbor in June 2013. I never got to move into the apartment due to it being overrun with roaches. Upon entering the building there was a very strong odor, when we walked the apartment there where roaches coming out the phone jack and hanging from the freezer along with dead roaches on the floor. I asked to be transferred to a different apartment and was told I would have to pay an extra $125 a month if I wanted a new apartment. After taking video of the apartment and recording conversations between myself and the staff they agreed to let me out of my lease. They did not refund any of my money until October of 2013, and as of May 14, I am still waiting on the remainder of my money to be refunded. I can not get anyone from the complex to handle this issue, nor can I get corporate to call me back. I would not recommend these apartments to anyone.