I moved to Chestnut Ridge last year and have had very few issues. The grounds are kept clean, I see the maintenance staff out in the morning picking up trash that other people have thrown on the ground. I also see them removing trash bags from the hallways that my neighbors have put outside their doors instead of taking to the dumpster. I am glad to see this done, since that can make the hallway smell. A few months ago I had a leak in my apartment from the apartment upstairs, maintenance got to my apartment quickly and fixed what was causing the leak. They also repaired the drywall from the leak quickly. The office staff has always been nice and helpful to me when I call or stop by. And seeing Jtown police driving through the property makes me feel more comfortable knowing they are in the area.
If I could give this apartment complex no stars, I definitely would! When I first moved in I was under the impression that this was a well kept apartment complex with amazing leasing staff. I lived here for 2 years and during the 2nd year everything started to go down hill. Not only are the grounds not attended as needed, several of my neighbors' apartments often flooded and had black mold growing in their homes. The leasing staff did nothing that properly fixed the mold problem and during my last 4 months in my home a window remained boarded up instead of being replaced in the hallway. The hallway itself was always smelling like sewage and neighbors would leave trash sitting in them. The police are always in the complex searching for criminals and asking questions. The manager is terrible and does not know how to conduct herself in a professional manner. She talks down to you as if you are a child and not an adult. I am a young business owner and I work really hard for my living. I did not feel at home at this place after signing my 2nd year lease I soon regretted it. These aren't even half the issues I had while living here and during my move my neighbors all approached me to complain about how much they hated living there as well. The complex has to be the worst in jtown and literally is continuing to go down hill.
I lived there for almost a year and my wife and I fought with crack and meth users in the stairwell and Weeds smokers in almost every apt. around use. It was so bad at times we stayed at a hotel to get away from the smells! The Jtown Police were everywhere chasing thugs across the complex. WARNING THIS IS A GHETTO (Projects) COMPLEX DO NOT LIVE HERE! Hands down the worst of the worst save 9th st in Lville or Chicago Heights Projects! The management is ok but lacking professional staff and if you break our lease even 2 weeks before it ends they will charge you from 3 to 4 months rent (EXTORTION!.) Trash is covering the grounds and not just the ignorant wretches thuggin around breaking into cars and dealing Meth, Crack, Weed, and other narcotics! I got pulled over on night leaving for work by Jtown PD Narcotics Unit thinking I was buying drugs after they searched me and my SUV finding nothing since I don't use that crap they let me go and warned me that Chestnut Ridge is a very high crime and Drug area. They further advised me to move out asap and that prompted me to pick up and leave asap, no need to be associated with low down degenerates that live in Chestnut Ridge Projects! STAY THE HECK AWAY!
These are the worst apartments. Not only are the places falling apart but they are not safe. Hallways constantly smelled of weed. People would leave their trash in the hallways. Would walk through the building smoking cigarettes. They do not fix anything. We had a broken window from the day we moved in and they never fixed it. They do not acuratly apply deposits when you move out and try to over charge for everything. DO NOT LIVE HERE.
This place is the WORST APARTMENTS EVER. Management is a freaking nightmare they never know the answer to anything. Maintenance cant ever fix anything management always claims they have full schedules but they dont. We had a situation in the summer were it rained so much that the drain in the hallway clogged up and the water started flowing into our apartment. Mold was in the hallway and under our carpet and behind the walls. They never fixed the drain or filled the holes in the wall. PLEASE PLEASE PLEASE dont live here you will completely regret it.