This apartment is pretty and elegant. It is relatively new. I like the garage parking, elevator and trash collection every weekday in front of your unit. The washer and dryer in every unit. I lost my trash can once and the leasing office assigned me a new one. The garage parking will keep you from cleaning the snow in winter. Electricity efficient air conditioning and good view from my apartment. The only thing I did not like was during the nights, I could sometimes hear the noise from the foutain area or leasing office. There are party times but people will linger in the public area for a while till after the midnights. I called 911 several times. I hope the apartment could put a sign or let the party girls/guys know in advance. The management need to be improved since sometimes they are too busy to care about you.
I have been a resident of The View at Mill Run for over six months now and absolutely love it. The maintenance staff headed up by Keith do an excellent job of keeping the complex clean and everything working and the front office staff headed up by Matt and Barbara are always very professional and willing to help any way they can. The gym and pool are awesome and the parking garages are always clean. I don't have any noise issues from neighbors, and everyone I have passed by in the halls are always friendly, which gives it a nice community feel. I highly recommend this community if you are looking for a safe, clean, friendly environment!
I lived at Mill Run for 2 years. When I first moved there it was great. The staff in the office had great customer service skills and actually knew their residents. Things changed last year with all new staff. It seemed as though every time I went to the office, there was someone new there. No one seemed very friendly, they were not interested in getting to know you, and their customer service skills over the phone was terrible. They started charging for pool passes which I felt was ridiculous. For the amount that you pay monthly (which increases drastically once the move in special is over), I would expect more a more friendly environment versus a business environment. Apart from that, the grounds were kept clean, having garage parking is great in the winter, and valet garbage service is a major plus.
Unfortunately - when we moved in we recieved a discount if we rented 18 months. We took the offer. The only thing that is not good is the trash pickup. It should not be a benefit, and they should not charge a fee. The hallways smell horrible and the rugs have been ruined. This is a bad idea and had ruined the appearence.
Also, the KEY FOBS rarely function for both the garage, and the locked doors. Poor maintenance...as well as the gate to the garage is always open!
I would NEVER EVER renew my lease for this place...sure the people are nice and all but they are absolutely negligent on handling things in a timely fashion I am spending $1650 on an apartment where MICE come in and out of your apartment freely and they can do is set traps and put down poison. That will not solve the problem if the ENTIRE building is infested!!!!! They called the exterminator that did the exact same thing in 1 apartment and he had to come 3 times because the first 2 times there was no evidence of ANYTHING being done. I am sick and tired of this place. I didn't pay to SLEEP WITH MICE!!!!!!