They never follow through with rules put into place such as not being allowed at pool without tag, cars will be towed if no parking tag ( not true ) I was told they look for broken down cars, I have asked for three years for my railing to be fixed bc the corner has rotted through and is unsafe...it is still not fixed. These are just a few things. I would not recommend. The only reason we r still here is bc we r saving up to buy a home and there is no sense in spending money to move into another temporary apt.
It's a beautiful property that is indeed understaffed. But it is the way they talk to you that seems condescending when handling simple situations. They don't salt ice, they don't clean your snow. So good luck with that. The windows are flimsy which let cold air in, and the heat doesn't stay in your home. You also pay light, gas, electricity, home insurance, and you need a phone line for their alarms which they charge you for in the rent. So if you're looking to save money, this is not the place for you. On top of that, one side of the apartments is against loud traffic highway. They have a very annoying heater thermostat that is very tricky. And there are mice as well that come through the fireplace vent. Overall, not very luxury. It's just a regular townhouse/apartment complex. If you can turn a blind eye to all of that, this is perfect for you.
Leasing office is understaffed... On Saturdays! Hire more people, please.
Love it! Just moved in a month ago and no complaints. Had a minor maintenance issue and it was fixed the next day. I was able to make the request online. Very convenient. Office staff friendly and helpful.
I presented my application and documentation in an upfront and honest matter. The leasing staff were misleading and to the qualification process and did not follow-up. In a review of residents; Seniors are not welcome 50+
DON NOT RECOMMEND - NO FOLLOW-UP-LEASING STAFF - COLLEGE AGE - NO EXPERIENCE IN WORKING WITH CLIENTS NOT UPFRONT NOR IS THERE ANY RESPECT FOR SENIORS.
IN TODAYS FINANCIAL CLIMATE - FACILITIES WORK WITH PROSPECTIVE RESIDENTS