Every single appliance has broken in less than a year. Garbage disposal, sliding doors, toilet 4 times with maintenance that didn't come to their appointments. Electrical sockets with no covers, paint splattered on non working windows. Termites, ants, roaches, and scorpions with no pest control, we handled it ourselves. The insulation is junk, you'll pay higher APS bills. And there's a crack in my door they have done nothing about. You can find a way better 2 bedroom apartment with a maintenance staff for a better price, compared to these 1 bedrooms. I thought the vaulted ceilings and extra room was worth it, but the quality of these apartments does not even come close to warranting the price.
My husband and I have lived here for over 5 years. We have wonderful neighbors, and Sonia, Chastity, Robby, and Manny are the best in the office. They are always friendly and always respond in a timely fashion. It is an older property, but it's well kept and updated nicely. We have chosen to live here until we buy a home, and we can't imagine living anywhere else until then. The property is beautiful and it's in a great area.
My daughter and her boyfriend moved in and had been living there less than a week when the neighbor below began pounding the ceiling. This tenant apparently apparently didn't work for a living because she was there 24/7 lodging complaints. My husband had helped move some of our daughters things over so was aware of the ceiling pounding. Our daughter works full time to support her daughters and since mgmt. could not act responsibly to quell the neighbors incessant whining she decided it was best to relocate. Mgmt. response was to triple fees (rent was paid in full) and send to a collection agency. My daughter wanted nothing more than to live in a beautiful, stress-free place. If you like inner-city section 8 project living turmoil this is is the place for you. If you're employed don't be fooled by the ponds, fish, and turtles--serenity does not exist here.
Mr. Stewart, We strive to handle all of our work orders within 24-48 hours and we also have a contract with a valley exterminating company that handles weekly service calls. Please contact our office to discuss as I do not recognize you as a current or past resident under the name you have provided and would love to go over recent requests that you claim are not being addressed. Thanks!
I should be packing, I only have less than a week left after 8 loooong months. If you like sewer smell in your kitchen for 2.5 months, sewer roaches every week...one time found 6 on a Sat. morning and 1 woke me up @ 2 am crawling across my shoulders in the bedroom, then this is the place for you. Only saw 1 scorpion, but my neighbors had sewer roaches, scorpions, termites and ants. If you like to go to the pool after a storm and not have it cleaned up or be told to call the police on a 4 year old jumping on the bed @ midnight, then this is the place for you. If you like to be asked multiple times to give a copy of your driver license or APS number (when you've already done it) and are told by Sonia that you are picky, because of any complaints, then this is the place for you. If you enjoy Chaisty being aloof or the apt having flat and satin paint on the same walls, then this is the place for you, If you enjoy 30 year old plumbing or bathtubs that are glazed and if feels like sand stone, then this its the place for you. I also had 2 leaks from the upstairs apt and it soaked my floors and walls. OH...by the away, this is a luxury apt. Look over the reviews, I have the feeling the others had the same experience as me. A loooong 8 months. 9-5-15...it looks as if the office staff is giving themselves 5 stars to increase their rating. This is a high priced "Luxury" apartment. One should expect what is being advertised. Don't be fooled by smoking mirrors. 9-9-15...I'm in my new apt in Mesa...now sewer smell, no bugs and not noise upstairs. When Sonia told me that I was picky, she also asked if I had ever lived in an apt before. I've had 5 houses/condos/patio homes and many apartments. Never have I had a "Luxury Apt" and never have I been so disappointed.