Got a showing of this place. It was very unprofessional. Tracy in the front office seemed very distracted. I would ask her questions and she would look off at her computer and say she had to send off an email. After making me, her potential client, wait she then asked me to repeat my questions. Also, there's a 19.99 a month trash fee but that's not trash valet? I would have to still take my trash to the dumpster and pay to do it. Some of the amenities had asterisks next to them, stating that particular one was only available in select units. The amenities list states recently renovated, all black appliances, in all units. However when Holly (who was very nice) showed me the unit, it was musty. It smelled terrible. The appliances were so outdated, the nicest thing in there was a stainless steel sink. I thanked Holly for her time, but I won't be returning.

I've been a resident at Oakbrook since December 2014 and I have had a very pleasant experience living here!! Unfortunately, most of the people who take time to write reviews do so when they are not happy with a given service. The folks who are happy don't always take the time to go online and write about it.... Well, I can say that in the 5 months we've been living at Oakbrook, we have had a great experience. The staff is great and very responsive!! There have been some issues, but they ALWAYS take care of these issues right away. Our neighbors are very pleasant people and people are generally friendly. Some people complain about "extra charges" on your rent bill, well they are referring to their water charge, sewage charge, garbage dispossal charge, etc. These normally add another $50 a month to my bill. Not a big deal to me, but may be for others. Overall, I love Oakbrook and would recommend this place to anyone!!

Neighbors extremely noisy, you can hear everything. Complained to office staff and they said call the police. Office staff continuously changed - never the same person more than a few months. Rent is misleading - extra hidden charges included that were not disclosed up front. And finally overcharged me for my lease, which there's nothing I can do about.

BEWARE! There is no rent increase regulation in the state of NC. Make sure you ask management what percentage your rent will be increased by when it's time for your lease to be renewed. I got into this property on a good promotion, however after my one year lease was up, management raised my rent by 17 percent! Yes, my rent increased by over $110 monthly. I was a good tenant who always paid my rent on time, but of course I had to move. My next door neighbor's rent increased by $156 monthly. She also had to move and she was a 66 year old senior citizen. Yeah, watch out for the mice in the attics if you live on the top floor. Not to mention, the ones that race across the ground floor apartment grounds. Actually, after the mice infestation, I was HAPPY to move! This property is NOT all it's cracked up to be.

It is great here. Maintenance is great, they are fast. My 2 year old locked me out and they were here in mins... I was so relieved!!. Maintenance was EXCELLENT all they way through... I moved out in Nov. of 2010 just as the Manager changed, I believe the new manager's name was Holly. She had good communication but I was SHOCKED that the carpet was replaced in the WHOLE house. I could have easily hored a professional to clean if they did NOT want to because replacement of the whole house was not warranted. THEN I was charged 100% of the bill I am SOOOOoooo GLAD I knew it was to be PRO-RATED based on age..... It took off HUNDREDS of dollars... I feel I was taken advantage of in this area. I would NOT go back for 2 reasons.. 1. Cool air is not great in the town house under extreem heat 2. I would be scared of the exit CHARGES being unreasonable. (I never had a community do that to me, it was NO need to replace) . Other than the 2 things I said, it was a GREAT place.