After seeing some of the reviews on here, I was a little hesitant to do business with this company. However I found an apartment that I really wanted to see. I was very surprised to see how kind everyone was there. Vacancy Busters took very good care of me, and they mange the property that I now rent. They are more than happy to come out when I have any maintenance work that needs to be done. I would definitely do business with them again. The company was very prompt about getting me in to my current apartment- they handled the paperwork and all my questions that needed answering. This was my first time renting on my own, they were very helpful with leading me through the process. 10/10
Wish I could give them zero stars. Probably thee most unprofessional experience I have ever had was with New Haven CT vacancy busters! One of my many horrific experiences with them included Fran Demaio asking to show my apartment before I moved out. I explained to her I had work and felt more comfortable if she could at least come when I was out of work. She proceeded to tell me she would break in to my apartment whether I wanted her to or not. I'm selfish and she started sending me harassing text messages telling me my landlords don't like me. Basically acting like a immature middle school student. Never once did I give her any reason to be rude or disrespectful but hey youll never understand some peoples' character. Also she's renting this house out knowing they make first floor pay for everyone's electricity until tenant relizes. The electrical outlets go out from time to time for days all your food goes bad in your fridge and the landlord still has never responded to me from the first incident. They are more interested in making money then making a good business choice, let's just leave it at that. Save yourself the hassle.
If you are interested in being lied to and treated rudely, look no further than Bill DeMaio at Vacancy Busters, LLC! My Experience: I applied for an apartment that was listed as “Available Now” and I made it clear in my first conversation with Bill and on my application that August 1 was my move-in date. On the day I was supposed to sign the lease, he emailed me to say that he double-checked and the apartment actually wasn’t available until September 1. I asked if he had any comparable apartments and he sent a couple of listings. When I asked him a few questions about the listings (regarding the monthly rent as well as what the “deposit and fees” included), he abruptly decided that he would rather refund my application fees than answer my questions. Another agent, Daniela, did email me and offer to help me find a rental, but at that point I was so put off that I just wanted to be done with them. The Bottom Line: On their website, Vacancy Busters claims to provide a “comprehensive service” and that they are “professional real estate agents working for you”, but nothing could be further from the truth. I wasted almost 2 weeks dealing with them, always with 2 or 3 days between each response. Bill DeMaio is FAR from professional. And they certainly will not “work for you” because even answering a few simple questions is too much to ask. The only good thing I can say about Vacancy Busters is that they refunded my application fees so that I could take my business elsewhere. To tenants looking for a rental: Do not touch a rental from this company with a ten foot pole, especially if Bill DeMaio is the contact. To landlords looking to list a property: Vacancy Busters turns away applicants with steady income, good credit and perfect rental history for no apparent reason. Please save yourself and your future tenants the headache of dealing with them and look elsewhere.
This company states that it only deals with rental properties but this is not at all true. They have a sub-
Had the unfortunate experience of dealing with this agency. As a prospective renter, it was not welcome to be told one piece of information and then something entirely different after they charged credit card for application fees. Be very aware to get everything in writing. I unfortunately will need to spend hours in small claims court and will be writing a formal complaint with the Real Estate Board to make them aware.