As many others have said, UPointe needs an entirely new maintenance staff that actually gets things done. Our dryer and washer machine have gone from broken to terribly broken, and it didn't get fixed until we collectively went to the front office to complain. It makes it such an uncomfortable place to live when you can't get your necessities like washing and drying fixed at a reasonable rate. My roommates cabinets were chewed and broken from a previous resident that has a dog. She had a bloodstained mattress as well. Another roommate never received a nightstand until we complained collectively. They do have really cute amenities, such as the volleyball court and the pool, but doesn't compare at all to what they need to fix. They told us we were supposed to be getting everything fixed and even promised us compensation, but in reality the only things that got fixed was our washer/dryer and the mattress. Their rent is way too high and overpriced for what actually goes on inside.
My car was both keyed and broken into and NOTHING was done. There is no security in the parking deck except a camera that faces the elevator on every floor. The cop that came to help me and make a report told me the same exact thing happened the week before (keyed and broken into) and nothing was done because you couldn't see it on camera. The stairs and hallways always smell like marijuana. Everything is constantly broken in the apartments. Put your money to better use elsewhere; this place is sketchy and ghetto.
Just... don't ... they moved a roomate in with me who would master bate in the living room and just said "ohhh that is weird". I paid to get out of the lease early because my washer and dryer is broken (it never worked for the whole 10 months I was there) and had multiple packages stolen.... Like this is for anyone really considering this... don't save yourself the headache I had .. I would have rather roomed with a random from Craigslist for (cheaper)
uPointe Kennesaw has the potential to be an excellent living experience. The location is great, the apartments are laid out nicely, and the amenities are convenient. However, they do not fill in maintenance orders swiftly, nor do they care for any kind of compensation for inconveniencing their residents (we have mold in our laundry room they're playing off as not a big deal), and their staff doesn't seem interested in the residents. My roommate and I attended one of their movie under the stars nights, and the staff took all the front row seats, helped themselves to concessions without offering any of the residents help, and were loud and obnoxious for the duration we were there. I ended up leaving early because they staff ruined their own event. We pay a great deal to live here if you consider the amount they make per apartment unit. There is no reason why we should have moved into a dirty apartment, with a broken washer, mold, and white paint patches all over the wall, and none of it has been dealt with in the now 3 months we've been here. The only saving grace is the convenience of the location, and that my friends all signed leases here too, which none of us are renewing. They've already sent me 6 emails and texts begging me to do so, again, in three months. If they took care of their facility like they try to get people to renew, people would be lining up day one and renewing without having to ask.
Lots of great things about this apartment complex. The gym is great, subway right downstairs is really convenient, the pool and game room are nice and the staff is friendly. All amenities and utilities are rolled into one flat rent payment (which is incredibly affordable given the area and the fact that they are furnished). Covered parking is also really nice. HOWEVER. There's nobody to call short of the police if you have any problem. My roommates would blast their music and get drunk and yell up until about 4 in the morning FREQUENTLY. I've filed multiple complaints and nothings been done. I cannot wait to move out. If you're moving in by yourself and not with people you know, ( taking a huge gamble. Avoid this place otherwise. Looking over some other reviews, can confirm that there's frequently dog poop in the hallways.