I have lived here almost four years, in two different units. Is it apartment living? Yes. Will you occasionally hear your neighbors? Sure. That's how it goes sharing a building with others who sometimes don't find being courteous a priority. However, for the price, the units are huge and unique and convenient to downtown Nashville and Hendersonville. The staff from the office workers to the guys in maintenance are friendly and professional. I never feel weird about the guys having to come into my apartment while I am there or even if I am gone. I've never had problems with spiders or bugs or mice, but then again, I'm a clean person. Parking has always been easy for me and the grounds are well kept. Overall, this is a great place to live and I hate seeing the negative reviews. Which keep in mind, most people only do that when they have screwed up and are mad. I just happened upon this looking up the office hours. I totally recommend moving in here!
DO NOT DO IT. READ THE REVIEWS. We made the mistake of choosing Hickory Run besides a very friendly staff everything else is a dump. We had mold in our unit in BOTH bathrooms. They literally painted over existing mold. We had terrible air circulations as a result with the heat on 76 my sons room was always around 60 degrees, needless to say he got sick pretty frequently. Aluminum windows always create mildew in the house. My wife and son received multiple spider bites while living there. Trash was constantly piled up in the back of the complex the smell around the buildings was awful if you had to live on the north end. Also they are running a cable monopoly with Comcast. When you move in you get a Comcast packet and a direct number of who to call. You cannot have direct tv or dish in most of the units as the wiring would have to be ran thru the walls which they do not allow. When eventually broke our lease and then is when it really got nasty they threatened to sue me saying I owed 2300+ dollars and the amount is building daily. After myself calling my attorney I found out they could not do that I called their corporate office which they agreed with me about my required balance. After setting up a payment plan over 6 months I get another notice after month 3 of the payment stating I owe another 884 dollars. This is after my final notice statement. I am currently in discussion with their corporate office. Like I said the staff is great but do not try to deal with Nancey Bryant the property manager you will not get anything resolved.
I've lived here going on two years and have had no trouble. The staff and maintenance guys have always been friendly and helpful. My neighbors are loud and possibly inbred, but that happens. The pool is nice except for the scenery (aka the residents) and price is reasonable for proximity to Nashville. Overall, I have had a good experience. But try to get an upstairs unit unless you want to hear redneck neighbors stomping and fighting above you at 4 a.m.
Don't EVER live here. I've never had so many problems living somewhere in my entire life. The only good thing about living there was the pool during the summer and Donnie the maintenance guy was super nice. The management, including the community director, are nothing but rude and unhelpful. First problem: I moved from out of state, and online it had said it was a renovated apartment. Not the case. Said it was 800 some square feet. Not the case. Second problem: Had a funny smell in the kitchen--turns out it was the fridge. The fridge caught on fire in the back and stopped working on a Sunday, and one of the on call maintenance guys came over and wouldn't let us put our food in an empty apartment's fridge, so we lost all of our frozen food and most of the refrigerated food as well. We were never reimbursed. Third problem: Had a leak from the ceiling in the main bathroom. It was fixed promptly, but never painted over the stain as promised. Fourth problem: Mice. Need I say more? Fifth problem: We had a neighbor who would smoke in his apartment next door, and the smell would come in through the vent in the 1/2 bath downstairs. Sixth problem: Mold. We went to move our bed a different direction in the room, and under our platform bed headboard--yup, mold. On the carpet, and on our head board, warping it. Seventh and worst problem: In our lease, it informed us to give 60 days written notice of moving out. #1 I've never heard of doing that before, because when your lease is up, it's up. #2 we went to the office to complain about the mice situation way before the 60 days, and told the community director TO HER FACE that we would be moving out at the end of our lease. She said that she'd make a note on our account for us. How does that not translate to that we weren't moving out? So, they call me 45 days before the lease is up, asking why we haven't renewed online yet. Uh...I'm not renewing, I'm moving out of this hell hole. Well it turns out that there was no note on my account, which means I had to pay 15 days rent EXTRA at the MONTH TO MONTH RATE, which by the way is twice what regular rent is. Need I say anything more? Do yourself a favor and run away!
The electric bills are terrible. The walls are so thin you can hear the dude fart above and below you. The staff is rude, except for Kim. Living here is like living in some kind of getto. The management is constantly complaining at you because you are waliking across the floor and the guy underneath thinks you are bieng loud when the fact is, you are walking on cardboard,,no wonder they think you are being loud. Trust me, go next door to The Arbors. The highest electric bill I ever had there was 45 and the lowest was 10 and that was me and another guy living there. The AC is s%$# here and the electric runs me, by myself with no one else living there, 90-100 per month. Its insane. I burn myself up in the summer just to pay the freaking bill. Do not live here!