This place is honestly a bit of a dump. Before I moved in, they found an apartment for me that they called the "executive upgrade". They told me that it was the nicest style of apartment they had and that it had brown counter tops, cherry cabinets, and stainless steel appliances in the kitchen as well as nice finishes throughout the entire apartment. When my roommate and I moved in, we were extremely disappointed to find out that our apartment was in fact NOT an executive upgrade. We had tan counters, light brown cabinets, and white appliances. We ended up getting $200 off of our 2nd months rent but it was still a pain in the butt. Also, the place smelled terrible when we moved in. Things are constantly needing fixed. Parking is hard to find. Kids run around unattended everywhere and are constantly in the pool areas splashing everyone. People are really loud here, especially on the weekends. If your budget is low, it is probably the place for you because it's pretty cheap. If you can afford to live somewhere nicer, you should go somewhere else.
These people are incompetent and are just downright liars. Avoid at all costs.
I've been living here since Jan 2012 and since living here i have nothing but good things to say. Im not sure if they've changed management since the last reviews but i can tell you first hand (not by other tenant accounts like the one review) that the management there now is amazing! They take the time to get to know the tenants personally and and are sooo nice and courteous. Any issues i've had have been dealt with in a fast and professional manner. The grounds are always kept clean and if there is a dirty tenant leaving dog crap around, Management always seems to deal with that person and stop it from happening again so that others can live comfortably. They hold community events like yard sales and summer pool parties and contests. Yes the outdoor pool gets dirty but because of all the people in it, more like because its located close to many trees which let out debris which may sometimes fall in the pool. What are going to do, cut them down!? They actually provide shade on the deck and if you dont like that, there is always he indoor pool which is always clean. The one review was complaining about pet fees and grills, insurance and other stuff that you would come across at any other rental apartment, anyone renting SHOULD expect that. Name one place that doesnt charge for the things they were complaining about! You're going to come across that everywhere you go. As far as insurance goes, i didnt have to purchase their insurance. They dont care who you go through as long as you have it. It protects you anyhow...you SHOULD have it. Anyways, i love living here, its affordable, great community, safe, great neighbors, great management...i highly recommend!
Here is a look at some of the Pros and Cons of Crosswinds (CW) Pros Location - Monkey Junction is a great area to live in due to the distance away from the University and its access to both Carolina Beach Rd and S. College. Amenities - CW offers several amenities with your lease such as a weight room, an indoor and outdoor pool, a tennis court, a laundry room for those who do not have a washer/ dryer and a dog park. Pets are generally allowed. Cons Management - the management of CW Apartments can be very difficult to work with and in some cases (from other tenants' accounts) rude or discourteous to the tenants. Furthermore, the policies that CW employs can make living there severely aggravating. Policies - (a) While many rental companies give a grace period to get your rent in, CW demands that rent be paid on the first day of the month, else it is deemed as a late payment. If the payment is deemed to be late, you must pay by money order and if not paid by the seventh day, CW will file for your eviction from the premises, in which case you will have to pay an additional amount of money (approximately $200) in fees. (b) In the last year, CW has decided that no tenant may have a personal gas or charcoal grill. CW does provided a few community charcoal "grills" and a gas grill at the pool, yet there are far too few for the amount of residents at the complex. (c) Though pets are allowed, be prepared to fork over damage deposits on each of your pets, a cost of $200 per pet, plus an additional monthly cost of $18 a month per pet. (d) Renter's Insurance. While it is a great idea to have renter's insurance anyway, CW has now made it mandatory that every new and re-newing tenant must purchase renter's insurance. The only real con i saw here was that CW is entitling themselves to be the underwriter for the insurance policy. (e) As part of the lease agreement, CW reserves the right to enter and inspect premises at any time. Cleanliness - CW typically does an average to good job of keeping the lawn mowed and the shrubs and trees trimmed; however, there are definite issues with cleanliness around the complex. (a) As noted in other posts, many people do NOT pick up after their animals. Many times this is due to a lack of bags to clean up with, and while CW does provide these bags, there are many times where the holders are not restocked for several days. (b) the weight room is somewhat clean, however, I have heard several people voice complaints about how dirty it is. (c) the outdoor pool receives chemical treatment on a regular basis; however, CW does not have anyone cleaning the pool throughout the day and it tends to get quite littered with the amount of residents and children that frequent it. Furthermore, Crosswinds fails to provide any tools to allow residents to skim out the pool. (d) hallways in the common areas of each complex seem to always have trash or some highly visible stain on the floor. Safety/ Maintenance/ Upkeep Crosswinds is currently "renovating" many of the apartments and eventually all will probably be "renovated". However, only cosmetic changes are being made for the most part; structurally, nothing seems to be different from a renovated to a "classic" apartment. That cosmetic "renovation" comes a much steeper price tag averaging around $150 to $250 more a month depending on the supposed market rate. Do not expect renovations to fix loose railings on your balcony, your sliding glass doors (which most are not flush due to settling of the buildings and have layers of grime between the panes), or any type of energy efficiency upgrades. Metaphorically, CW wants to look pretty, even if it has cancer. Maintenance is fairly quick to respond to issues, but in many cases fail to correctly fix the issue. I have witnessed firsthand a few incidents at CW where lack of proper structural upkeep has caused catastrophic problems for tenants. As for pool safety, CW does not employ a life guard for either the indoor or outdoor pool.