Up to date postings and a staff that readily answers questions and gives call backs when out of the office. Also quick to help me find something in my budget and happy to recommend other management companies worth getting in touch with.
It's been a while since I moved out and ended a contract with BPM, but I figured I could help others from becoming victims of their practices. We lived in one of their apartments for almost 3 years. The first year was great, a couple minor issues that were easily dealt with. Then, things started happening. Neighbors throwing insanely loud parties at 2 am, other issues they were aware of but refused to acknowledge, my husband and I being threatened that we'd get our "asses beat" if we didn't go back inside after asking neighbors to quiet down, I'm a disabled vet and this set off a lot of issues that I have (yet I received a warning letter), we could NEVER receive any assistance from BPM. They refuse to assist, even on noise complaints, because their lawyer told them to keep out of it, even with our contract stating that noise complaints will be dealt with. The owner, well, he's rude and will put you down at any time. He decided to end our contract without explanation right around Christmas. He laughed at me when I asked him why, and I was already upset at the time. He taunted me. I hope to bring this to light, especially since he is not honest in his dealings with his fellow men.
I have been a resident with them for 4 years and a good renter too! They decided to do a rent increase of $175 within 2 weeks or give a 30 day notice. I decided that a 2 bedroom apartment was not worth $800 per month so I gave a 30 day notice. After about 2 weeks of looking for a place one of place where I put a application in at said that they could not verify my rental history. I spoke with BPM office and they said that their attorney told them that "it will not do anything for them at all to confirm that a resident was a good or bad renter to anyone." That "they do their own work and do not need to do it for others" as I was told!!! This is ridiculous they are only to get themselves ahead and they do not care about you!
DO NOT RENT FROM THESE THIEVES!! have proof of this!! Will show you all you want to see!! Stay away from this company!!!!!
They didn't bother checking to see if the dryer worked before we moved in or remove all the tacky stickers all over the doors an walls from the past renter. Then when I called to complain and see they could fix the dryer they ignored my calls multiple times and never returned them after I left a message
