Moving in was tough - the screening department, which is separate from the staff at the complex itself - were basically incompetent. Make sure you ask a LOT of questions and be willing to do a lot of footwork yourself if there are any speed bumps, they barely communicated with me at all. I ended up having to do most of the screening process myself! You'll be paying a $10 fee for garbage, but you just have to hope you're near the compactor, otherwise expect a long and arduous walk. The little dumpster sites near the buildings aren't actually used for disposal, I don't know if they ever were. Ask about this when you do the initial viewing cause they leave that part out if you don't ask, I guess. It's $50 for each key card to the gym, although it costs nothing to program them, regardless of how many tenants there are. I've seen one complex that does this as well, and one that doesn't, so it's a choice on the part of the company. No big deal if you live on your own or if you're the only one of your roommates who would use the gym. $30 for water is not bad for a full house - the water heaters are very small, so plan your laundry, dishwashing, and showering accordingly. Water pressure is good though. A lot of people don't like the staff it seems but my experience with them was fine overall. They were just as confused about the screening process as I was it seems like, although they did argue with me a couple of times instead of taking my advice, until I forced the issue and proved I was correct. You have to really lay it out clearly and go the extra mile there in cases like that. The grounds themselves are gorgeous, the apartments are really nice, the carpet is great for being barefoot - a lot of apartment carpet is that super short pile budget carpet - and the closets have lots of space. If you walk or use transit you'll need to do some planning, the two closest grocery stores are about a 20 minute walk, and the 48 and 47 buses are hourly most of the day. Close to two parks, so if you're an out-doorsy type you'll like that. Walls are plain white standard apartment walls, if you want to not go insane (white walls are clinically proven heighten stress responses) then feel free to paint but the lease states not specific fee against it on moving out, just 'as billed', which means they use a contractor so expect it to be a hefty fee. That's a matter of taste and resources, and common to the mid-range apartment communities. That it's on the lease is tacit approval to paint, though, and a lot of places outright forbid painting the walls. So it's a net plus if white walls drive you crazy. All in all not a terrible move in experience, though it was crunched into a day due to the screening process that dragged on for two weeks. I'm happy to be moved in now, and we're fortunate to be in a building near the trash receptacle. Should be a good year.
Higher end apartments. Nice carpet, nice bathrooms and lots of space. The pools are nice, generally full of little kids though. Work out room was nice too. I liked the staff, but haven't moved out yet. Hope they give me security deposit back, although roommates cat has been destroying the carpet, but I will make them pay for that. Really great parking, always some available although my building is in the very back. Right next to a nice park with play structure, field, and basketball court and can walk to downtown tanasbourne. Enjoying my experience so far.
Lived here for just over a year, and ran into no issues whatsoever. Parking was great, well-maintained grounds, and the apartments themselves were in good shape for the price range. Check-out was also a breeze; my roommate and I cleaned our apartment as much as we could beforehand, and with the exception of the standard carpet cleaning fee (everyone is charged this upon move-out) I was able to get the majority of my deposit back.
Am staying here for last one year, it's wonderful place. Staff is very supportive. My kid loves play area.
Not good for kids, your money, and your physical and mental health at all!!!!!! This is not a safe environment for families with kids at all. 1. First, last year, thefts entered into my car three times and stole small things. We had to call a police sever times around 2-3am. 2. Last year, this company's car hit my car (severely damaged). However, they did not leave any notice right after that happened. I waited for 2 hours until people came to see the damage and caught them. 3.People smoke here all the time. The life expectancy of that counter is 30 years!!!! The life expectancy of carpet is 10 years!! Such a great quality! I asked them to provide material number or brand name. I haven't heard anything! They asked us to pay to replace the counter and carpet as well as cleaning! (the problematic counter area was separated from the main area, but they replaced all the area and asked us to pay for the replacement) We lived there for four years, but they asked use to pay for painting. They did not show up on the date they reported to come for move-out evaluation without any notice !!!!!!! They charged us more than $ 1200.