I previously wrote a bad review about Eden Pointe, however, now I feel like I should do an update. They have been doing a great job ever since my last rant and the problems have been fixed &/or are being worked on. The staff in the office are being very helpful and even with all of my previous negativity towards them they have never been rude to me. Also, a big plus I feel that I should point out is the fact that the grounds are safe. The police are never here over disputes or problems with the other tenants. I would like to thank the staff of Eden Pointe for taking the time to resolve this matter.
My boyfriend and I moved into these apartments a little over a month ago, and we have had nothing but problems. The complaints and damages we submitted on our inspection sheet have yet to be fixed. We have filed numerous complaints and have personally spoken to the staff in the office about the problems we are having, they just do not care. I can't even walk out of my apartment door without being swarmed by bees! Even prior to these problems we had problems just getting the leasing started. What they told us would take 3-5 days MAX to process took OVER two weeks then when confronted about this, they made me seem like the inconvenience. This place is nothing but a joke, I would NOT recommend leasing through Eden Pointe.
I currently live at Woodbury Apartments, and I don't suggest people to live here. The day that I moved in, we had cockroaches all over the empty apartment, and some broken things... My oven would not work, parts of my toilet were rusted, the Master bedroom door won't lock / close, you can try and close it... but if someone comes from outside and push it, it opens... The washer mashine wouldn't cycle, and that way I had a load of clothes ruined, my cars are all scratched and they were brand new, and in one of them someone hit it and left, without leaving their number or address, and the office said that they aren't responsible... The pool is nasty! And the lake is all trashed... The exit signs are broken up, and the whole complex is filthy... And besides all of that, the staff members are rude! And unconsiderated... They don't fix your problems right away, and they even put an eviction note in my door, knowing that I had paid my rent on the right day... I will be leaving this place ASAP!!! And I don't suggest anyone to be living in this conditions either!
Love it here. Everything is new now in my apartment. I heard there are new people that own it and that there are a bunch of new things coming. Can't wait.