The service we have received at Duck Pond has been nothing less than excellent! We relocated from overseas and had to make all our living arrangements while still abroad. The management team at Duck Pond went above and beyond helping us to complete the necessary paperwork via fax and e-mail to ensure our apartment home would be ready for us when we arrived. Once we moved in, the staff made us feel very welcomed. Nothing has changed since then. Everyone in the Duck Pond office is super friendly and frequently ask how the apartment is and if we need anything. In addition to the great customer service, the apartment community is excellent as well. Everything is so well kept and clean. The pool, the gym and even the laundry facility! The landscaping is beautiful and always well maintained. The location is great as well. There are grocery stores and restaurants within walking distance, and the local school buses pick up and drop off right by the front office. Duck Pond is definately the right choice if your looking for an apartment. The property and management team will definately serve you well. Customer service at it's best.