I love this place! I have been here for nine years and found the office and maintenance people to be very responsive. I have never had something break and them not come right away and fix it. I am perplexed as to why someone would just sit back and not have someone fix what is broken. Maybe it wasn't communicated properly. Anyway, I am in a townhouse, it is big and quiet and I just love it. I have a dog and there is so much property to walk her on and my neighbors are great. By the way, they have been here a long time too. I have lived in a lot of apartments and these are by far the best for many reasons. I would change a few things but nothing is perfect.

Worst Apartment Living So Far In Raleigh!!!! If you have any other option, please do not live here! They charge WAY too much for the quality of living that you are receiving. When we first moved in, the model apartment they showed us looked nothing like the apartment we were expecting. They do not keep up with the property AT ALL. They have these "property maintenance workers" that drive around on golf carts smoking cigarettes all day. I don't know where they find these people or if they are even qualified to do the work that is expected of them! The oven had a lighting glitch, so the light wouldn't work properly. The entire apartment smelled of cigarettes, like the previous tenant had smoked in there, even though it is supposed to be non-smoking. The doors never fit properly into the door frames, so closing the doors was a struggle. When you stand in the shower, it shifts or creaks, like they weren't installed properly. There is no support underneath the shower for weight, so it feels like you’re going to fall through. The mailboxes, I should use that term loosely, need to be completely replaced and are a joke. The cabinets were stained on the inside in the kitchen area. The refrigerator had a large gash in it on the front of the aluminum paneling, from the moving process when the workers installed the refrigerator in the kitchen. Outside our front door, there was no drainage of excess water during heavy rains. There was always a giant flood outside our door and made entering and exiting the apartment almost impossible, during the rain. We have constantly complained to the office about this situation and their only solution was to place a 2X4 against the side walk, which DID NOT help! The windows are also of terrible quality. All the heat you pay for during the winter months goes straight out the window!! You might as well through a bag of cash outside.There were also constant drug dealing outside our apartment in the parking lot in front of us, due to the parolee that lived a couple apartments down. How do I know that you say, because his parole officer visited our apartment on accident thinking it was his!!! When the apartment switched over to online rent payments, I was left to figure out the entire process on my own and our bank information didn't go through properly on the website, so I thought I had paid rent for the month, but since the information didn't process they charged us a late fee, which was unacceptable. I demanded they remove the charge. The customer service is TERRIBLE! If you ever go in to complain about anything or advise for help they always blame you first and treat you like they have no idea what you are talking about. They have treated me on several instances that I am ignorant and don't know what I am talking about. We wanted to get out of the apartment desperately, due the terrible conditions of the apartment and office staff. We decided to do a lease buy out to leave early from the lease before expiration. First of all, they don't even have proper documentation of this and had to "document" the process on a sticky-note. (Unprofessional) Because they don't have documentation of this, they are extremely unorganized and have made the process very confusing. The office would call us for things and get our lease mixed up with other tenants and say,"Oh, sorry, this is for someone else!" We have paid the rent until the end of February and have CHANGED THE LOCKS on us and blamed it on the lock "breaking". (-Again, thinking I was born yesterday!) Please stay far away! You are better off spending your money somewhere else!

This is hands down 100% the WORST apartment I have EVER lived in. Run fast and run FAR!! I would NOT live here. They charge WAY too much for what you get. It should have been a red flag to us when we could not see our apartment until lease signing day and by then it was too late to find a new place. The "updated" apartments are nothing more than new counter tops and light fixtures. We were given an apartment with a fridge and dishwasher that did not work. Our cold water in the laundry room leaked, there was a crack in one of the "new" bathtubs and our air conditioner on the second floor leaked onto the carpet on the first!! It was AWFUL here. Our apartment had mice in it that were eating the food in our pantry. Just try to have someone come out and fix something, because they wont. All of these problems I listed were on our punch sheet when we moved in and they were still there the day we moved out. We asked maintenance to come out and fix these problems and they would never show up or one time showed up as we were walking out the door to go to work 2 hours after they were supposed to originally come in. When you try to call the office you must call 5 or 6 times to even have someone answer the phone. The pool was nice but the gym was closed for months and months for renovation. They also advertise a "bark park" which is funny to be honest.The park has HUGE holes dug in it and no one ever takes care of it. It is in the woods, no one once cleaned it the entire time we lived there. It was the WORST experience I have ever had renting a place and to be honest I would not wish living here on my worst enemy. I really hope this helps you think twice about renting from here.

I do not recommend Edwards Mill.