I moved here from Houston Texas a month ago without the opportunity of visiting the location first, and the apartment that was assigned to me is sitting on the futons that feed the pool. It was good at first, in the first few days of winter time, but since the pool has opened the fountains are a living hell. As the are sitting well below my window, anytime I go to sleep I feel like I am a power wash station for you car. I cannot wait for my lease to be over and move. The people working in the office have been very dismissing and unhelpful. Like everyone said the complex is dirty and uncared for, everything is broken from the weather, the printer, the grills. I would not make the mistake to live here.

I have been a resident in the ICON now for 18 months and for the first year I would have to say the this a 4.5 star luxury apartment with great amenities. JLB Partners built the facilities and had TRS run the operations. All maintenance was covered (i.e. light bulbs, AC filter and fridge filter) and bragged about that it was advantage to living there and made the cost fiscally affordable. They even had semi-annual walk throughs to replace the filters and fix any lighting issues. Now JLB took over the operations and the facilities have slowly degraded. Maintenance is now not being performed on the facilities and in-apartment maintenance is charged. The main recreation room projection Hi-def TV has not worked properly for the last year and the front office even though they have tried to get the problem resolved between FIOS and the installer, there has been no resolution. All the rec rooms ice makers have been non-working for the last 6 months. The front office now looks shabby, with carpet well past replacement state. The upper floors used to be vacuum on a weekly basis have not been vacuum in several weeks, even after they have been asked to be maintained. Also the most seasoned maitenance personnel have now left because of issues with the management to lowering maintenance costs. The front office staff seems to get fired on a bi-weekly basis, with no cohesion or tenante relationships that can be built. The first year it felt like a community where the office staff lived in the apartments and you got to know them, so that you felt like you were not just another pretty face. The facility is on its forth manager in the last 6 months and the office staff has been completely churned over since then. When my wife and I applied to live there we filled out an application and were checked for proper credit and background to ensure that we could meet our obiligations. This took over a week to be approved and I have a FICO score above 800 and own another home out of state. I have now witness the front office renting the units while waiting for a package and stating to them that you can be in tomorrow, just fill out this application. Standards have been lowered. Rumor has it that they are now just trying to fill the three buildings to close to 100% to make the property more attractive to sell. My advice is not walk, but run away from these units, with new construction all around the Herndon, Chantilly and Ashburn areas, there more apartments available and more affordable with the same upgrades at 10 to 20% less costs.

Lack on continuity in management. Paper thin walls -- dogs constantly barking, neighbors above you. Management unresponsive to problems. Overall poor experience and overpriced for what you are receiving.

We have lived here for a couple of months now and we love it. We are new to Virginia and we like the close proximity the many things Virginia has to offer. Great amenities, welcoming staff, quick maintenance, and a nightly trash valet pick up!

I have lived here for over a year now and I always appreciate the cleanliness and helpful staff. There is always a quick response for maintenance issues and the nightly trash service is VERY convenient. The proximity to Dulles Airport and the Toll Road allows for quick access to important spots around DC.