WTF - 2.5 stars? This place deserves at LEAST 4! I have lived here since spring 2013. I have one of the most sought after 2 bedroom floor plans on the top floor with a fireplace and skyline view. My master bath has a garden tub with shower and also a standalone shower, and my kitchen is gourmet/open floor plan. It has been quiet for the most part, being in an urban area one cannot expect to hear crickets 24/7. But still, the noise is very minimal. Nice block and neighborhood. Nearby park is nice (Exall park and Swiss ave park - both have tracks.) The management have been VERY courteous and accommodating, even through a couple changes in personnel. They do sincerely care about my happiness here, and have also listened to my suggestions at the complex overall and actually did a few! (Thank you for the recumbent bike in the gym, Matt!) Trish was a sweetheart and convinced me to move in, and I have been happy ever since I did. Maintenance are usually pretty swift, but it seems the skill set is lacking as lately ever since Jamie left they have to come back more than once to fix problems. Overall, they are nice and do what they can. I do plan to renew my lease, despite a TON of newer buildings going up, it just doesn't get much better and convenient to Uptown, 35, 75, and 30 for the price and what I am getting. The complex does offer upgrades to those old white appliances and a new finish out on your cabinets, lights and sinks, for an extra cost in rent per month, I may opt to take advantage soon. I actually pay the among the highest rates being I have the biggest 2/2, and sine I do not feel like I am throwing away money on rent I do believe my opinion about this place carries more weight than some roomate or someone who is paying half of what I do. One last thing...Matt Cain was a great manager- it seems people who don't pay their rent on time and cause problems for management are always the ones to talk trash in a review. I had a misunderstanding about my rent once, and yes ANY apartment complex will seem "rude" because quite frankly, rent is due on time and if it is not, you will get nowhere trying to negotiate per your lease. The way their invoicing system had me appear to pay partial 1st of month and another payment on the 26th, so I did get into a little argument about this, I was told I should have paid it all up front on the first (still makes no sense to me since I paid according to invoice but we worked it out.) Give management here a break...this is my home and I am happy here.
been living here for 1 year. Love the apartments the only problem is landscaping when it rains its always muddy and they never have enough dog bags outside. The dog area is never clean the gate on the side is constantly broken. However management is always on top of it but not landscaping and the dog area
This apartment complex is remarkably terrible. Though the pool and overall grounds look nice on a tour; however, once you begin living there you can see the amazing amount of flaws in the complex. Starting with extremely snide/rude management (Matt Cain) and empty guarantees, this complex is far from resident focused. The amenities that are showcased are not what they are made out to be....valet trash is a worthless amenity because they forget to pickup your trash half the time. The complex is NOT pet friendly even though they have one of the highest pet fees around the area. The maintenance workers who work there are constantly bad mouthing the complex. The appliances/finishes in the apartment are not what the sample apartment showed and they are "cheap." This apartment complex may be a little more affordable than other places; however, the value added from a decrease in cost is GREATLY outweighed by a decrease in customer service. I would highly recommend looking somewhere else....I know I will when my lease is complete.
I pay my rent on time. When I submit a work request, it's always repaired within 48 hours. My guests always park on the top floor and feel safe. I take safety precautions because nowhere is safe but I've never felt overly unsafe. Every time I go to the front office there's new staff, but it hasn't affected my living experience here. Living in Central Dallas at this price isn't that bad. I live on a pretty chill hall and floor, but I have noticed walking in other parts of the apartment a little more activity. My roommate and I are more than satisfied with the floor plan.
I have lived here for almost 2 years due to reasonable rent and close to downtown work, however, the management has turned over more times than I count on one hand. I will be moving out in a couple of months, thank goodness. The management does not return phone calls, they put orange stickers on everyone's cars for no reasons. The leasing office can never give you an answer about any questions you may have about the property. It takes the manager weeks to get back to you about any question. The TV's in the workout room were stolen, and when asked if they would increase security in the workout facility they said NO! I would highly recommend not living here. Oh, and when you tour the property and sign your lease, they will fail to mention that half of this property is property for families in poverty and their apartments are paid for by the state. Imagine what type of neighbors you will have...