I loved my apartment and never had an issue with my unit. My reason for breaking my lease early and vacating the property was due to concerns about safety and a lack of follow up from the property manager and maintenance manager regarding these safety concerns. my specific concerns we're back gate never being locked to court yard for the 5 months..bulbs out in the back court yard and..bulbs out in stair way leading to court yard, mean while receiving reports of car break in and robberies in parking lot hall ways in addition to unit breaking and entering. I sent several emails to Josepa and the maintenance manager regarding the gate..bulbs out in courtyard and it was never addressed. I'll bet if you walk the Back now it still is an issue. Outside of Mr Manning in the leasing office it was very hard to get assistance.. with in most cases no concierge on duty or just one leasing agent. Mosaic can be a great community however until these types of concerns are addressed it will not be worth the $2000 price point I paid. I moved to a similar Community for roughly same price point (few hundred more a month) in Hanover and immediately saw a huge difference in the community up keep and staff support (concierge service is awesome) I don't mind paying the money but I have to get what I pay for..secure community with a staff who shows concern for it's tenants well being through some sense of urgency and willingness to respond to its guest. I still have the emails I sent that I received no response to and would gladly send them to you for your required records.. rated the (4) because of Mr Manning..

Over run by mice they are in the walls, building nice but I can't live with mice, don't move here. Trash dumpsters not emptied often enough, doors don't automatically slam to ensure bugs and mice dont get in, rental office does no follow up when people move in and leave doors open. We've been here since the apartment opened and I've never seen it this bad. Don't waste your money moving here, time for us to go too.

I stopped by to look at their floor plans but the reception was so cold, I said Thank You and left. It was a Saturday afternoon and it was a male and female behind the counter. The male never looked up and the female had an expression on her face like something was terribly wrong. I said Good Afternoon, How are you all? She looked at me and said how may I help you with a stern look and the male never looked up from the computer. I told her I was interested in a 2 bdrm and then asked if residents had to pay for parking, she yes, so I say well Thank You, I'm not interested and left. This woman look like she was ready to beat someone behind, if they said the wrong thing.

Mice, there are mice running thru the walls... now its time to move..nice lay-out for the price..nice amenities..nice upgrades..but the mice..no thanks..garbage files up in the trash room because the door is too high for kids so bags are all over the floor,

so far, so good