It cost me more to move out of this place with minimal stains on the carpet than it did to pay the outrageous $1000+ in rent each month. THIS PLACE BLOWS! DO NOT MOVE IN HERE! The interiors are cheap and outdated, the office staff sucks, my heat went out 5 times this past winter before it was fixed correctly. ALL IN ALL, NOT WORTH YOUR HARD EARNED MONEY!
This is a nice place to live. I love the area and disagree with most of the posts written. As a resident at The Oaks, every time I visit the leasing office the staff is very busy. I often have to wait a few minutes. Since the office is small, I witness a lot of abusive behavior towards the staff from other residents. It amazes me how people want to be so rude and nasty and argue incessantly with the office staff over items that are clearly listed in the lease. I know this because I am an attorney and actually read my lease agreement. The staff has always been very nice and personable. Maintenance can be slow during the winter when we have a lot of snow and when the temperatures outside are very hot. Other than that, they typically respond within 24 hours. My advice to my neighbors, read your lease agreement and stop treating others like they are second class citizens.
So far, so good. It amazes me how many people write reviews and complain about the shared water bill, or the trash fee. Did you read your lease before you signed it? This information was disclosed to me the moment I showed interest in the apartment. Yes, it sucks to share water usage, but I knew what I was getting into. The appliances are outdated, which can cause an increase in your other utility bills. Aside from those two gripes I am enjoying the place so far. I have only been there 5 months but I have a huge two bedroom, two bath for just $920 a month. I looked at dozens of places in Troy, Shelby Township, Rochester/Rochester Hills, and this place was BY FAR the most bang for my buck. It is in a nice area with walking/running trails, nearby downtown, conveniently located near a major freeway (M-59), and plenty of grocery stores nearby. They also just opened a Fresh Thyme within walking distance, if that is your thing. I have only had to call maintenance twice and they were out within a day both times. Once I called because the front door was showing light from outside (i.e. letting in/out air) and once because I could not get the light fixture off of the kitchen light to change it and I feared breaking it if I continued trying.
Worse place to live at. Apartment is all full of bed bugs and spiders. Maintenance doesn't come on time, Rudest Staff ever, maintenance service is slow and Extremely Poor service. Appliances are incredible energy suckers. Every chance they get to steal a couple hundred dollars from you they take Broken cabinets. Electric and gas bill never comes less then $300. Bad management stuff. Now communication between Property manager and the staff. Property manager gives you a different rates depends on her mood. The rate she can change with in an minutes.
If you can avoid this place, at all COST please do! The water bill is charged based on how many people reside in YOUR apartment unit, not by the actual use. The apartment that they show when you first go in for a tour is not the apartment you will be renting. The rent increase and exponential amount if you do not renew for 11 months. They paint, and repave areas to make the outside community look good and the inside of these apartments look like crap. The walls have been painted so many times you can see the dead bugs, nasty hair from GOD knows how many tenants from years past, and the office personnel is a joke. So, ask to see the apartment you are actually signing a lease/contract for, only put one person on your lease to be billed for the water you actually use and renew your lease, if you plan to stay, for more than 11 months and always always renegotiate your rent rate. Trust me, you get what you pay for and there are better looking and updated apartments in Rochester Hills. Oh yeah, if you leave early they will rent your apartment out and still charge you for the remainder of the rent. GO FIGURE!